Desired Start Date: Monday March 3rd 2025
Work Arrangements: Hybrid (three days in the office and two days of WFH)
Office Location: Buea, SW Region, Cameroon
Travel Requirement:
May involve travel but less than 25% of the time
Direct Report:
Chief Operations and Commercial Officer
Work Schedule: 8 hours a day (one-hour break)/5 days a week (Monday to Friday)
Compensation:
Competitive package comprised of a fixed salary, commission and bonuses based on performance.
How to Apply:
By email to hr@swychr.com
Application Pack:
Simply send us an email with your resume/CV and a cover letter (the email body can be your cover letter).
Email Subject:
Application for a B2B Sales Officer Position at SwyChr
Application Deadline: Thursday, February 20th 2025
Key Requirements:
Educational Background
– A degree in Business Administration, Marketing, Sales, or a related field.
– Any other professional qualification in Sales, Business, Marketing or Management is a plus.
B2B Sales Experience
– At least two (2) years of proven B2B sales experience or any other relevant sales role, ideally within Fintech industry.
– Familiar with the sales cycle in B2B environments, including lead generation, proposal development, negotiations, and closing deals.
– Track record of meeting or exceeding sales targets in previous roles.
Strong Communication Skills
– Excellent verbal and written communication skills (English, French is a plus) to engage with corporate clients effectively.
– Ability to deliver persuasive presentations, proposals, and product demonstrations to potential clients.
– Strong listening skills to understand client needs and tailor solutions accordingly.
Relationship-Building and Networking Skills
– Proven ability to build and maintain long-term relationships with key decision-makers and stakeholders in client organizations.
– Networking abilities to identify new leads, build partnerships, and expand the client base.
Sales and Negotiation Skills
– Strong negotiation skills to close deals, handle objections, and create win-win scenarios for both the company and the client.
– Ability to draft and negotiate contracts and proposals with clients.
Product and Industry Knowledge
– In-depth understanding of the company’s products or services and how they meet the needs of businesses in the target market.
– Awareness of industry trends, competitors, and market dynamics that could impact sales strategies.
CRM and Sales Tools Proficiency
– Experience with Customer Relationship Management (CRM) systems such as Salesforce, HubSpot, or Zoho CRM to manage client interactions, track leads, and monitor sales progress.
– Familiarity with sales tools like LinkedIn Sales Navigator, email automation tools, and business intelligence software is an advantage.
Analytical and Problem-Solving Skills
– Ability to analyze sales data, market trends, and customer feedback to make data-driven decisions and adjust sales strategies.
– Strong problem-solving skills to handle customer concerns and find effective solutions.
Business Acumen
– Understand business operations, including finance, supply chain, and organizational structures, to tailor sales pitches to client needs.
– Ability to identify how the company’s products or services can provide value and ROI to other businesses.
Time Management and Organizational Skills
– Strong time management skills to handle multiple accounts, meet deadlines, and follow up with leads and clients consistently.
– Ability to prioritize tasks, manage the sales pipeline, and keep track of sales activities and goals.
Goal-Oriented and Self-Motivated
– Strong motivation to meet or exceed sales targets and quotas.
– Results-driven mindset with a focus on achieving personal and team sales goals.
Presentation and Public Speaking Skills
– Comfortable with public speaking and delivering presentations to groups of decision-makers.
– Ability to present complex information in a clear and concise manner during meetings, conferences, or product demonstrations.
Adaptability and Resilience
– Ability to handle rejection and stay persistent in pursuing new business opportunities.
– Flexibility to adapt to changing market conditions, client demands, and new sales strategies.
Teamwork and Collaboration
– Ability to work collaboratively with marketing, product, and other internal teams to ensure alignment on client needs and sales strategies.
– Willingness to share insights, sales techniques, and strategies with team members to foster collective success.
Customer-Centric Approach
– A client-first mindset with a focus on building strong, trusted relationships that lead to long-term partnerships.
– Ability to understand client pain points and tailor solutions that address their specific needs.
Key Deliverables/Job Description
Lead Generation and Prospecting
– Identify potential business clients through various channels, such as cold calling, networking, referrals, and online research.
– Build and maintain a strong pipeline of qualified leads.
– Research and target organizations to understand their needs and how your product or service can provide value.
Client Relationship Management
– Develop and nurture long-term relationships with key decision-makers, influencers, and stakeholders in client organizations.
– Act as the primary point of contact between us and our clients to ensure a smooth and continuous relationship.
– Regularly follow up with clients to assess their satisfaction, address concerns, and explore new business opportunities.
Sales Presentations and Product Demonstrations
– Deliver effective presentations and product demonstrations to potential clients, showcasing the value and benefits of the company’s offerings.
– Tailoring sales pitches to meet the specific needs and challenges of each client.
– Demonstrate a thorough understanding of the company’s products/services and explaining how they can solve client problems or improve their business operations.
Negotiating Contracts and Closing Sales
– Negotiate sales contracts and agreements that meet both the client’s needs and the company’s profitability goals.
– Handle objections and concerns from potential clients and work to resolve them to secure a deal.
– Close sales by securing agreements and ensuring all terms and conditions are mutually beneficial for both parties.
Sales Strategy Development and Implementation
– Work with sales managers and other team members to develop sales strategies aimed at meeting revenue targets.
– Execute sales plans to expand the client base and increase market penetration.
Continuously evaluate and adjust strategies based on market trends, competitor actions, and client feedback.
Client Account Management
– Manage existing client accounts by providing ongoing support, answering queries, and ensuring the timely delivery of services/products.
– Monitor client satisfaction and address any service issues that may arise to maintain long-term partnerships.
– Upsell and cross-sell additional products or services to existing clients.
Market Research and Competitor Analysis
– Conduct market research on industry trends, market conditions, and competitors to stay informed and adapt sales strategies accordingly.
– Identify new business opportunities and emerging market demands.
– Provide feedback to the product and marketing teams regarding customer preferences, competitor actions, and new industry developments.
Sales Reporting and Analysis
– Track and analyze sales performance, including metrics like revenue, sales volume, lead conversion, and client retention rates.
– Prepare and present regular sales reports to management, detailing progress, challenges, and opportunities.
– Use CRM systems to manage and monitor sales activities, including lead generation, client interactions, and deal closures.
Cross-Department Collaboration
– Work closely with other departments such as marketing, product development, and customer support to ensure a cohesive approach to sales.
– Share client feedback and market insights with relevant teams to help improve products or services.
– Collaborate on joint initiatives such as co-marketing campaigns, product launches, or client-focused events.
Customer Feedback and Solution Delivery
– Collect feedback from clients regarding the company’s products or services, and relay this information to the internal teams for improvement.
– Ensure the successful delivery of solutions as promised to the client, and facilitating any necessary post-sale support.
Budgeting and Forecasting
– Assist in the development of sales forecasts and setting revenue targets.
– Monitor and manage sales budgets to ensure cost-effective sales activities.
– Report on revenue projections and update forecasts based on ongoing sales performance.
Customer Satisfaction and Retention
– Ensure high levels of customer satisfaction by providing superior client service.
– Develop client retention strategies to maintain long-term relationships and reduce client churn.
– Conduct regular follow-ups and check-ins with clients to strengthen relationships and identify additional needs.
Compliance and Contract Management
– Ensure all sales agreements comply with company policies and legal regulations.
– Review contract terms and managing the contract lifecycle, from initial agreement to renewal or termination.
Attending Networking Events and Industry Conferences
– Represent the company at industry conferences, trade shows, and networking events.
– Build relationships with potential clients and partners through in-person meetings and networking opportunities.
Continuous Learning and Development
– Stay updated on industry trends, competitor offerings, and new sales techniques to remain competitive.
– Participate in training and development opportunities to enhance sales skills and product knowledge.
