02 Remittance Officer

Job title : Remittance Officer
Department : Retail Banking / Remittance
Reporting Line : Head Remittance
N° of position : 02
Location : Douala

Job purpose for remittance Officer at UBA CAMEROON:

 Management of UBA’s remittance products portfolio in a way that ensures the Bank grows its position of leadership and dominance.
 Assist in identification, development and management of business opportunities
 Sales management with emphasis on product quality to ensure the remittance product lines remain competitive in the Cameroonian market.
 Enable UBA Cameroun to win in the Remittances Market space in Cameroun
 Create product awareness and training of staff and vendor.

Key Accountabilities:

 Build a fit for purpose remittances strategy that delivers the expected outcomes
 Monitor the Bank’s remittance products portfolio sales with a view to identifying non-performance segments.
 Work with Business offices to identify the needs, reactions to and the performance of remittance products in the market.
 Assign targets to Branches and monitor them to ensure these targets are met and surpassed.
 Maintain up-dated database on the remittance business of the Bank
 Product /process enhancement for remittance product lines
 Participate in budget preparation, annual marketing plans and strategies for the business offices to achieve targeted growth objectives in retail and transaction Banking.
 Deliver high standard remittances knowledge enhancement through trainings and sensitization.
 Drive market development and brand building activities to position and maintain the remittance solutions in leadership ranks.
 Assist in preparing product/project paper
 Roll out marketing actions and track performance of direct or indirect network
 Follow up with agents to increase sales points and activate dormant points

Key Performance Indicator

 Number of new strategic alliances & business outlets (including
subagents and partners) developed /acquired.
 Market share, customer acquisition and retention through new and
improved offerings.
 Internal product awareness and training /Getting Business offices
involved in remittance products sales plan.
 Turnaround time for new product/promotion/action plan rollout.
 Contribute to the profitability of the department

Education:

A degree in Marketing, Sales or General Management.
Experience
Marketing, Sales and Communication.
Past experience working in a remittances Unit shall be an advantage.

Key Competencies:

Knowledge
 Product Knowledge
 Industry knowledge
 Entrepreneurship

Skills/Competencies/Aptitudes

 Communication skills,
 Ability to execute
 Interpersonal skills
 Relationship management
 Marketing skills
 Data collection and analysis

Application submission
Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “Remittance Officer” by Saturday, October 10, 2021 Only shortlisted candidates will be contacted to proceed to the interview stage.