Department: Risk Management

Reporting Line: Head Credit Risk Management

Location: Head Office

Job Objectives : To ensure seamless processing and excellent service delivery in credit availment whilst ensuring strict adherence to bank’s credit policies.

Role & Responsibilities

Manage Credit Availment and Loan disbursement shop to ensure timely and error free processing.
Ensure that all properly approved facilities with all terms and conditions met for Head Office availment are treated with dispatch.

Ensure proofing of accounts and clean-up of all open items.
Ensure collection of all Bank interest and fees income.
Ensure Bank Cheque are issued where stipulated by credit availment tickets.
Ensure cordial and friendly relationship with all internal customers and external and regulatory agencies such as COBAC, BEAC and External Auditors.
Attend promptly to correspondence and inquiries.
Resolve issues and challenges for better service delivery
Organize on the job and external training programmed to empower staff with relevant skills to enhance excellent performance.
Evolve a crop of multi-disciplinary skilled staff for the actualization of the Group objectives
Authorization of processed jobs.

Key Performance Indicator

Customer Satisfaction through prompt service delivery on various products.
Error Free Processing.
Quality GLs and Account proofs
Continuous Improved capabilities of staff.
EDUCATION REQUIREMENTS

First degree, MBA, MSC, MA, ML and/or Professional Qualifications compulsory

EXPERIENCE

4 years relevant banking experience; 3 years non – banking but related experience

Key Competencies:

Knowledge

Banking Operations
Credit products and dynamics
Industry Knowledge
Awareness of relevant regulatory circulars
Skills/Competencies/Aptitudes

Professional disposition, Strategy formulation & Business Awareness, Creativity & Innovation, Resource Management, Delegation & Empowerment, Ability to Inspire & Manage Change, Analytical Thinking, Decision Making, Problem Solving, Diversity Management
Interrogatory skills; Communication skills; Fraud Detection & Control; Internal Audit practice; Accounts Management; Analytical and Investigation Skills; Auditing Skills

Accounting Skills; Comprehensive Banking Operations (Domestic and Foreign) Skills
Comprehensive Treasury skills, Comprehensive Credit Skills
Policy and Regulatory Interpretation skill and Implementation capability; Extensive Working Knowledge of Microsoft word, Excel and power point and Intranet Mailing facility
Conceptual Skill

HOW TO APPLY :
Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “CREDIT ADMINISTRATION OFFICER“ Later Aougust 29 2025