TRAINING & DEVELOPPMENT OFFICER

Job Title                : TRAINING & DEVELOPMENT OFFICER

Department         : HUMAN RESOURCES

Reporting Line     : HR TEAM LEAD

Location               : HEAD OFFICE

Job Objectives

• Provide functional and administrative support for the execution of all e-learning interventions and induction programmes
• Develop and maintain social action policy as motivation and reward support for high-performance employees
• To assist in the implementation of all career development initiatives aimed at developing staff in line with individual and corporate objectives.
• Monitoring and implementation of disciplinary sanctions

Role and Responsibilities

1.     E-LEARNING

• Coordinate the implementation of Training plans and programs in order to improve the competence and efficiency of the bank’s staff.
• Create and animate the service of training and development
• Preparation of session plans for all training: competency assessment records, attendance records, course timetables, course session plans, course/trainer notes and resources for all accredited training programs 
• Provide all advice in the context of training and development within the bank
• Manages content, assigning of roles and courses etc… on the Learning Management System – e-Learning
• Maintain staff training history records
• Maintain proper training documentation & filing

2.     INDUCTION

• Organize and coordinate all induction programmes for new hires
• Liaise with facilitators to ensure their availability on assigned training dates
• Administer and evaluate feedback forms
• Prepare and send feedback reports to facilitators
• Process payment of accommodation and transportation allowance for trainees where applicable
• Ensure that all training facilities are in good condition
• Maintain and manage induction database

3.    Development

• Write the HCM Digest and send in same for review with Head Talent Management
• Ensure timely publication of the HCM Digest. 1st working day of every month
• Update the staff database regularly with the approved changes (Divisional, Department and Unit – Exits, Redeployment and New Hires )
• Validate the staff database regularly with a list of active staff.
• Deploy JDs to appropriate managers and for further redeployment to jobholders
• Provide existing Job Descriptions for Units that make a request
• Update the database for current and new job descriptions for all Management approved jobs in business directorates
• Archive all letters (promotion, void, appointments, etc) in hard backfile
• Ensure the implementation of disciplinary actions (DC reporting – Preparation of sanction and follow-up the implementation)

KPIs

• Timeliness in performing all assigned tasks
• Timely and accurate Notification/Reminders sent
• Level of integrity of the data in the e-learning
• Timely and accurate deployment/upload of course, assessments and evaluation forms on the LMS
• Timely rendition of course feedback – Not later than 1-week post-course
• Training monitoring ration monthly and yearly
• Quality of reports generated
• Customer Satisfaction Index

EDUCATION REQUIREMENTS

• Minimum education level –Bachelor Degree in Human Resources or in any social sciences related discipline

EXPERIENCE

• Work experience requirements 3 -7 years’ work experience

KEY COMPETENCIES:

Knowledge

• Ability to train, motivate
• A good understanding of Learning Management Systems and their functionalities emphasis on EKP
• Computer appreciation
• Planning & Budgeting
• Business needs identification
• Social Actions
• Labor Regulation
• UBA Policies

Skills/Competencies/Aptitudes

• Planning and Organizational Skills
• Excellent Interpersonal Skills
• Oral and Written Communication Skills
• Analytical Thinking Skills
• Attention to Details
• Time Management Skills
• Ability to prioritize
• Innovation and Creativity
• Excellent Numerical Skills
• Above average proficiency in MS Excel
• Customer Service Orientation                                                                               

Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “HCM OFFICER – TRAINING & DEVELOPMENT” by September 9, 2021 BCOB

Only shortlisted candidates will be contacted to proceed to the interview stage.Afficher moins 

• Type d’emploi: Temps plein