Base Reward SOCIAL MEDIA / COMMUNITY MANAGER,

PARTAGER AVEC VOS PROCHES SUR :

Description

We are looking for a qualified Community manager/Social media manager to join our team. If you are a crypto and blockchain person, experienced in social media, PR, and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great creative ability, customer service skills, and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

If you are starting out but believe in yourself and your skills then Apply.

CONDITION

Can work remotely with good internet and show up for duty on time always.
2 months of probation
Ability to communicate fluently in English and French is an added advantage.
Proven work experience as a community manager
Experience building community and taking initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
Hands-on experience with social media management for brands
Proven experience with Designing software
Adaptability, creativity, and excellent content creation ( images and videos )
Knowledge of online marketing and marketing channels
Excellent verbal communication and writing skills
Ability to interpret social media traffic and online customer engagement metrics
Attention to detail, ability to multitask, and stay focused under pressure
A degree in Marketing or a relevant field

–

Responsibilities

Set and implement social media and communication campaigns to align with marketing strategies.
Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, Twitter, TikTok, blogs, and forums
Provide engaging text, image, and video content for social media accounts.
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines.
Respond to comments and customer queries in a timely manner on different platforms.
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, and PR teams to ensure brand consistency
cooperate with Development and Sales departments to stay updated on new products and features
Foster and strengthen new relationships with key influencers within the community.
Stay up-to-date with digital technology and trends in the industry.
Generate monthly comprehensive reports on overall community sentiment and notable trends, and growth stats and provide meaningful feedback.