10 CARE CONTINUITY OUTCOMES SPECIALIST (M/F)

Association Camerounaise pour le Marketing Social
NOTICE OF CALL FOR APPLICATIONS FOR THE RECRUITMENT OF
TEN (10) CARE CONTINUITY OUTCOMES SPECIALIST (M/F) BASED IN NGAOUNDERE AND GAROUA FOR THE HIV-CHASAC (HIV
COMPREHENSIVE HIGH-QUALITY SOLUTIONS FOR CHILDREN, ADOLESCENTS AND ADULTS) PROJECT
ACMS in brief!
  Association Camerounaise pour le Marketing Social (ACMS) is a nongovernmental organization incorporated under Cameroonian law, whose principal mission is to achieve sustainable and measurable improvements in the social situation of the Cameroonian population and to promote health. As such, ACMS works in cooperation with the government and its public and private sector partners to offer high-quality healthcare programc, reaching all populations in need. For over twentyfive years, ACMS has been providing the Cameroonian population with comprehensive, evidence-based public health interventions, including programs in reproductive health, malaria and HIV prevention among others.
Join us! !
The Association Camerounaise pour le Marketing Social (ACMS) is looking for candidates in the position Care Continuity Outcomes Specialist (M/F) based in Ngaoundere and Garoua.
What do we recruiting ?
The Care Continuity Specialist is responsible for implementing and overseeing activities aimed at ensuring continuous and comprehensive care for individuals living with HIV/AIDS, particularly among vulnerable populations such as pregnant and breastfeeding women (PBFW), adolescents, and key populations (KP). This role focuses on optimizing patient retention, adherence to treatment, and improving health outcomes through various support and mentoring activities at health facilities and community-based organizations (CBOs). They report to Integrated Service Delivery Specialist.

Key Responsibilities:
    Provide technical guidance and oversight for the implementation of differentiated service delivery models, including but not limited to communitybased ART distribution, home dispensation, extended or weekend hours for ARV refill services, and multi-month dispensing.
    Supervise the establishment and strengthening of age-appropriate support groups for PLHIV to ensure continuous access to ART.
    Support the establishment and operation of peer support groups for caregivers and parents of children and adolescents on ART, ensuring that they are actively engaged in the care process, creating a platform for shared learning and support.
    Adapt DSD models to the profiles of stable patients and mentor staff on their effective implementation. Ensure that both facility-based and community-based DSD models are tailored to the needs of all supported facilities.
    Lead targeted cluster training and mentoring sessions for Psychosocial Agents (APS) on case management, ensuring that they are equipped with the necessary skills and knowledge.
    Oversee the implementation of the Comprehensive Case Management (CCM) model across supported facilities, focusing on improving case management practices to enhance patient outcomes.
    Expand the scope of case management services by integrating the use of expert clients, adolescent champions, and peer mentors, particularly for priority populations such as men, children, adolescents, and pregnant and breastfeeding women.
    Support the development and maintenance of a patient tracking system, incorporating various methods such as phone calls, home visits, and DAMA protocols, to improve patient retention and follow-up.
    Facilitate monthly retention meetings across all supported facilities to discuss challenges and strategies for maintaining patient engagement in care.
    Expand the implementation of triage posts at all main entry points for PLHIV on ART, ensuring that patients receive timely and appropriate care.
    Support joint quarterly mentoring sessions with the Regional Technical Groups (RTG) to review progress, share best practices, and address challenges in the implementation of care continuity strategies.
    Train healthcare workers on HIVDR (HIV Drug Resistance) early warning indicators and ensure that all sites have the necessary tools (e.g., tracking charts) to monitor these indicators.
    Promote (Undetectable = Untransmittable) messaging during ART initiation to generate demand for viral load testing and improve patient adherence.
    Provide technical support for the implementation of a hub-and-spoke referral system for the care and treatment of patients with Advanced HIV Disease (AHD), ensuring streamlined service delivery.
    Provide ongoing mentorship to healthcare providers on AHD management best practices.
    Oversee the documentation and reporting of AHD management outcomes in facilities, ensuring services are well documented and data accurately captured and reported on time.
Oversee the training of VL (Viral Load) champions for peer education on HIV management and viral load monitoring, ensuring they can effectively communicate key messages to their peers.
    Support the development and distribution of written materials in multiple languages spoken in the regions to improve health literacy and ensure that all clients have access to relevant information.
    Facilitate the training of healthcare providers on effective communication strategies and health literacy principles, equipping them to better engage with clients.
Qualifications and skills required:
    Master’s degree in Nursing, Public Health, or related field.
    Minimum of 3 years of experience in healthcare or program management, with a focus on care continuity.
    Strong knowledge of HIV care and treatment protocols.   Fluency in English and French.
Personal Attributes:
    Strong analytical and problem-solving skills.
    Excellent communication and interpersonal skills.
    Ability to work independently and as part of a team.
How to compile your application ?
    Letter of motivation ,
    A detailed curriculum vitae (CV)
    Photocopies of required diplomas. Diplomas will be checked for successful candidates;
    Photocopies of documents justifying the candidate’s experience (attestation of employment, work certificate, or any other related document).
    References will be required. The successful candidate will be required to pass a background check. Une Lettre de motivation ,

Your application file:
Complete     applications     must    be    sent    to    the    following    address only: CM_recrutement@acms-cmr.org
Our employment policy
ACMS is an equal opportunity employer and strongly encourages applications from women. Only shortlisted candidates will be contacted.
ACMS reserves the right to recruit at a lower level or on the basis of a modified job profile.
References wilt be required. The successful candidate will be required to pass a background check.
Key informations :
    Type of contract: Permanent, Open-ended contract
    Job level: 10th category, tertiary sector Il of the Convention Collective Nationale du Commerce (National Collective Bargaining Agreement for
Commerce)
  Workplace : Ngaoundéré, Garoua
  Position type : Intermediaire  Starting date : October 2024
Yaounde, September 13, 2024