Tellers / Caissiers

Credit Africa Invest S.A, abbreviated « CREA INVEST », is a category 2 microfinance that went fully operational in 2018 under the new COBAC regulation. CREA INVEST has its headquarters in Douala at Bonapriso and its commercial branches in Yaoundé, Buea and Douala.

Our institution is constantly investing in research and innovation in order to offer adapted and quality services that meet the expectations of our customers. Our success is a combination of accuracy, knowledge and experience to satisfy and create value for our customers.

With the aim of strengthening its workforce, CREA INVEST is recruiting tellers for its branches (located in Douala, Yaoundé and Buea).  

Assignments:

Placed under the responsibility of a Branch Operations Supervisor, the Tellers’ mission is to properly process customer transactions in the banking system and any other third-party software:

• Serving customers expeditiously and courteously;
• Sell products and services;
• Prospect and develop your customer portfolio;
• Handling cash payments and receipts;
• Processing all cash operations against authorized justifying documents;
• Receiving and confirming cash from customers;
• Paying cash to customers;
• Receiving and confirming cash from vault and banks;
• Posting and processing cash deposits and withdrawals against vouchers;
• Performing confirmatory cash count at the close of the day to ensure a balance of physical cash and cash in the system.

Expected qualities and performance criteria:          

• Mastery of products and services sold in MFIs (MicroFinance Institutions)
• Mastery of sales and prospecting techniques
• Mastery of customer reception techniques
• Ease in handling figures and funds
• Be perfectly bilingual (French and English)
• Be oriented customer and result
• Good ability to respect procedures for processing cash transactions

Profile required:

• BAC+2 (HND) minimum in Banking and Finance, Management Science, Accounting, Marketing and Communication, Commercial Action, and/or any equivalent diploma
• Live in one of the following towns : Douala, Yaoundé and Buea
• Justify at least 1 year of experience in working as a Teller in a Microfinance or banking institution. A meaningful experience using the Teller module of any banking software
• Be a Cameroonian (Male/Female)
• Be available immediately

Method of submitting your application:

Applications (CVs only) are expected at the address recrutement@creditafricainvest.com, with the following statement in subject «CAISSE_TOWN_2024».

Example:

• CAISSE_YAOUNDE_2024
• CAISSE_DOUALA_2024
• CAISSE_BUEA_2024

Deadline: Tuesday, July 23^th, 2024.

N.B: Only the preselected candidates will be contacted.