OPERATIONAL RISK/BCP OFFICER

Department : Risk Management

Reporting Line : Head, Operational Risk

Location : Head Office

Role & Responsibilities
BCM Document Updates (listed below)
BIA /CoB/Battlebox Development/Update for all BCM Entities in Cameroon
Internal Audit Rating
Continuity of Business Management Tests – Alternate Site Test/Call Tree Test/Walkthrough Test
Business Financial : Total financial losses (external)from Operations-related risk
Customer Service :Customer Satisfaction Index
Staff Skill Enhancement : Dissemination of awareness on process failures
BVN Exception Data Analysis/Data Upload & Exception Resolution
List of well-articulated and approved ideas for implementation

KEY PERFORMANCES INDICATORS
Integrity and response time of reporting business continuity status of Cameroon
Response time to support business functional areas when a business disruption occurs
Timeliness of conducting business impact analysis and risk assessment
Timeliness in the development business continuity and disaster recovery plans
Timeliness in the development of incident management plans
Timeliness of testing and implementation of disaster recovery and business continuity plans
Establish Cameroon’s business continuity priorities and risk tolerance

EDUCATION REQUIREMENTS
Minimum of Bachelors Degree or equivalent
Professional Qualifications is risk management related fields
In depth knowledge of operational risk
Requirements pertaining to risk mitigation
EXPERIENCE
Minimum of Bachelor’s Degree
Key Competencies:

Knowledge

Knowledge of banking operations
Deep knowledge of the bank’s products, services and processes
Familiarity with the current regulatory environment on BCP for financial services industry

Skills/Competencies/Aptitudes
Quantitative skills
IT proficiency
Analytical skills
Good Interpersonal and communication Skills

HOW TO APPLY :
Application submission

Candidates should send their resume and motivation letter to hcmrecruitcameroon@ubagroup.com, with the heading “OPERATIONAL RISK/BCP OFFICER by August 25, 2025 Before Close of Business
DEADLINE : August 25, 2025