{"id":2383,"date":"2020-03-25T10:55:48","date_gmt":"2020-03-25T09:55:48","guid":{"rendered":"https:\/\/louma-jobs.com\/cm\/?p=2383"},"modified":"2020-03-25T10:55:50","modified_gmt":"2020-03-25T09:55:50","slug":"cbm-manager-orange-cameroun","status":"publish","type":"post","link":"https:\/\/louma-jobs.com\/cameroun\/2020\/03\/25\/cbm-manager-orange-cameroun\/","title":{"rendered":"CBM MANAGER &#8211; Orange Cameroun"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Votre r\u00f4le<\/h2>\n\n\n\n<p>Missions Principales:<\/p>\n\n\n\n<ul><li>Mettre sur pied une base de connaissance des clients d\u2019Orange Cameroun<\/li><li>G\u00e9rer la valeur au niveau individuel pour assurer une bonne croissance organique au-dessus des pr\u00e9visions budg\u00e9taires<\/li><li>G\u00e9rer le cycle de vie des clients pour assurer une croissance de la base de m\u00eame que la pr\u00e9f\u00e9rence et l\u2019affinit\u00e9 par un programme 360\u00b0 de fid\u00e9lit\u00e9<\/li><li>S\u2019assurer de l\u2019optimisation de toutes les campagnes marketing en ATL comme en BTL pour r\u00e9duire toute forme de cannibalisation du CA<\/li><li>Pr\u00e9parer un plan de gestion de la base en relation avec les objectifs de l\u2019entreprise pour les 3 prochaines ann\u00e9es<\/li><\/ul>\n\n\n\n<p>Activit\u00e9s Principale:<br><\/p>\n\n\n\n<ul><li>\u00adFaire cro\u00eetre la valeur au niveau individuel et r\u00e9compenser les clients fid\u00e8les pour augmenter la part de march\u00e9.<\/li><li>\u00adD\u00e9velopper une bonne connaissance de la base de clients dans le but d\u2019optimiser les campagnes marketing \u00e0 fin d\u2019augmenter les retours sur investissement des campagnes<\/li><li>\u00adD\u00e9velopper et mettre sur pied des data mart<\/li><li>\u00adD\u00e9velopper des mod\u00e8les statistiques qui permettront d\u2019enrichir les data mart pour une meilleure connaissance client<\/li><li>\u00adD\u00e9finir la strat\u00e9gie CBM pour le moyen et long terme de m\u00eame que son positionnement par rapport aux autres activit\u00e9s marketing<\/li><li>\u00adMettre sur pied un syst\u00e8me automatique de reporting et d\u2019\u00e9valuation des campagnes CBM<\/li><li>\u00adD\u00e9finir les impacts<\/li><li>\u00adElaborer les d\u00e9livrables marketing<\/li><li>Coordonner le d\u00e9ploiement des solutions marketing en \u00e9troite collaboration avec les \u00e9quipes de d\u00e9veloppement technique.<\/li><li>\u00adOptimiser les syst\u00e8mes support \u00e0 l\u2019activit\u00e9 CBM (LMS, SAS, data mart, \u2026)<\/li><li>\u00adEvaluer la performance des process et des outils fournis<\/li><li>Centraliser les \u00e9carts constat\u00e9s et assurer la lev\u00e9e des r\u00e9serves majeures avant validation de la mise en production.<\/li><li>\u00adProduire des dossiers de lancement d\u2019offres<\/li><li>Valider la pertinence des offres ciblant des niches de clients m\u00eame au-del\u00e0 du d\u00e9partement CBM<\/li><li>\u00adGestion des partenaires externes principalement support \u00e0 l\u2019activit\u00e9 d\u2019analyse et la communication<\/li><li>\u00adR\u00e9aliser et pr\u00e9senter des bilans de lancement<\/li><li>\u00adElaborer des statistiques d\u2019usage et mettre en \u0153uvre des proc\u00e9dures d\u2019alerte en cas de baisse du taux d\u2019usage<\/li><li>\u00adD\u00e9velopper des mod\u00e8les qui permettent d\u2019anticiper sur le comportement des clients futurs ainsi que des scores d\u2019app\u00e9tence sur les offres ATL<\/li><li>\u00adEtre le principal canal de r\u00e9action face aux offres de la comp\u00e9tition.<\/li><li>\u00adFaire un bon suivi des bonus qui sont distribu\u00e9s \u00e0 travers tous les programmes de la compagnie pour que cela reste en ligne avec le plan<\/li><li>\u00adD\u00e9velopper et mettre sur pied toutes les proc\u00e9dures n\u00e9cessaires au bon fonctionnement de l\u2019activit\u00e9 CBM<\/li><li>\u00adOptimiser l\u2019utilisation des ressources humaines, mat\u00e9rielles et financi\u00e8res disponibles<\/li><li>\u00adElaborer et tenir des tableaux de bord de gestion et de suivi des activit\u00e9s, Tenir \u00e0 jour l\u2019ensemble des documents n\u00e9cessaires \u00e0 sa fonction<\/li><li>\u00adD\u00e9finir des objectifs mesurables et en ligne avec la strat\u00e9gie g\u00e9n\u00e9rale de l\u2019entreprise pour toute personne en charge<\/li><li>\u00adOrganiser des conversations informelles avec les membres de l\u2019\u00e9quipe pour s\u2019assurer de l\u2019engagement et de l\u2019adh\u00e9sion \u00e0 la strat\u00e9gie de l\u2019entreprise<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Votre profil<\/h2>\n\n\n\n<p><em><strong>Formation:<\/strong><\/em><\/p>\n\n\n\n<p>Bac + 5Ing\u00e9nieur Statisticien Economiste\/ Data Scientist\/Marketing Analytique ou quantitatif<\/p>\n\n\n\n<p><em><strong>Exp\u00e9rience minimum:<\/strong><\/em><\/p>\n\n\n\n<p>2 ans pr\u00e9alable dans une soci\u00e9t\u00e9 de t\u00e9l\u00e9phonie mobile ou dans la banque dans les domaines de Business intelligence ou de data mining<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Comp\u00e9tences<\/h2>\n\n\n\n<p><em><strong>Comp\u00e9tences Transverses:<\/strong><\/em><\/p>\n\n\n\n<p>Curiosit\u00e9, Objectivit\u00e9, Tr\u00e8s analytique, Ouvert d\u2019esprit, Cr\u00e9ativit\u00e9,&nbsp;Sens des responsabilit\u00e9s, Sens de l\u2019organisation et m\u00e9thodique,&nbsp;Formalisation du besoin, Gestion des fournisseurs externes, Compr\u00e9hension du march\u00e9, des acteurs et des offres, Business model et business plan, Compr\u00e9hension du business de l\u2019entreprise, &nbsp;Bonne exp\u00e9rience de la conduite de projets, Bonne pratique des outils de suivi des projets (MS Project), Bonne connaissance des outils de pr\u00e9sentation (Ms Office), Bonne connaissance des logiciels SAS Enterprise Miner, SAS base, SAS guide, Oracle, Bonne ma\u00eetrise des techniques des data mining dans son application et des techniques de ciblage, Expertise en Change Management<\/p>\n\n\n\n<p><em><strong>Comp\u00e9tences M\u00e9tiers:<\/strong><\/em><\/p>\n\n\n\n<p>Etre capable de stimuler l\u2019initiative, Etre porteur de la transformation, Capacit\u00e9 \u00e0 d\u00e9velopper les talents<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Entit\u00e9<\/h2>\n\n\n\n<p>Direction Marketing &amp; Communication<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contrat<\/h2>\n\n\n\n<p>CDI<\/p>\n\n\n\n<p><a href=\"https:\/\/orange.jobs\/jobs\/jobapply.do?do=edit&amp;joid=91050&amp;wmode=light\">Postuler en ligne<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Orange Cameroun recrute un CBM MANAGER poste bas\u00e9 \u00e0 douala<\/p>\n","protected":false},"author":1,"featured_media":2384,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","_joinchat":[],"jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[22,24],"tags":[93,97,98,94],"blog":[],"jetpack_featured_media_url":"https:\/\/louma-jobs.com\/cameroun\/wp-content\/uploads\/sites\/2\/2020\/03\/Orange-cameroun.jpg","jetpack_publicize_connections":[],"jetpack-related-posts":[{"id":2387,"url":"https:\/\/louma-jobs.com\/cameroun\/2020\/03\/25\/senior-manager-value-management-orange-cameroun\/","url_meta":{"origin":2383,"position":0},"title":"SENIOR MANAGER VALUE MANAGEMENT - Orange Cameroun","date":"25 mars 2020","format":false,"excerpt":"Orange Cameroun recrute un SENIOR MANAGER VALUE MANAGEMENT poste bas\u00e9 \u00e0 douala","rel":"","context":"Dans &quot;Marketing&quot;","img":{"alt_text":"orange cameroun 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