{"id":57602,"date":"2026-04-06T18:09:35","date_gmt":"2026-04-06T18:09:35","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2026\/superviseur-h-f\/"},"modified":"2026-04-06T20:13:39","modified_gmt":"2026-04-06T18:13:39","slug":"superviseur-h-f","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2026\/superviseur-h-f\/","title":{"rendered":"Superviseur (H\/F)"},"content":{"rendered":"

Mission principale :<\/span><\/strong><\/p>\n

Le superviseur est chargé d’assurer le bon fonctionnement quotidien de l’établissement. Il veille à la qualité du service, à la satisfaction des clients, à la gestion de l’équipe et au respect des normes d’hygiène et de sécurité. <\/span><\/p>\n

Activités :<\/span><\/strong><\/p>\n

1.    <\/span><\/span><\/span><\/strong>  <\/span>Gestion opérationnelle<\/span><\/strong><\/p>\n

·  <\/span><\/span><\/span>Superviser l’ouverture et la fermeture du restaurant;<\/span><\/p>\n

·  <\/span><\/span><\/span> <\/span>Veiller à la bonne mise en place de la salle et du bar<\/span>;<\/span><\/p>\n

·  <\/span><\/span><\/span> <\/span>S’assurer du respect des standards de service<\/span>;<\/span><\/p>\n

·  <\/span><\/span><\/span> <\/span>Gérer les flux de clients et optimiser le temps de service<\/span>.<\/span><\/p>\n

 <\/span><\/p>\n

2.    <\/span><\/span><\/span><\/strong>Management de l’équipe<\/span><\/strong><\/p>\n

·      <\/span><\/span><\/span>Encadrer, motiver et former le personnel<\/span>;<\/span><\/p>\n

·         <\/span><\/span><\/span>Élaborer les plannings de travail<\/span>;<\/span><\/p>\n

·         <\/span><\/span><\/span>Contrôler la ponctualité, la tenue et le comportement du personnel<\/span>;<\/span><\/p>\n

·      <\/span><\/span><\/span>Participer au recrutement et à l’intégration des nouveaux employés<\/span>.<\/span><\/p>\n

 <\/span><\/p>\n

3.    <\/span><\/span><\/span><\/strong>Relation client  <\/span><\/span><\/strong><\/p>\n

·         <\/span><\/span><\/span>Accueillir et fidéliser la clientèle<\/span>;<\/span><\/p>\n

·         <\/span><\/span><\/span>Gérer les réclamations et incidents<\/span>;<\/span><\/p>\n

·         <\/span><\/span><\/span>Garantir une expérience client de qualité. <\/span><\/p>\n

4.    <\/span><\/span><\/span><\/strong>Gestion de stock et approvisionnement<\/span><\/strong><\/p>\n

·         <\/span><\/span><\/span>Contrôler les stocks (boissons, café, matières premières);<\/span><\/p>\n

·         <\/span><\/span><\/span>Passer les commandes et suivre les livraisons;<\/span><\/p>\n

·         <\/span><\/span><\/span>Réduire les pertes et optimiser les coûts<\/span>.<\/span><\/p>\n

5.    <\/span><\/span><\/span><\/strong>Suivi financier<\/span><\/strong><\/p>\n

·                     <\/span><\/span><\/span>Contrôler les encaissements et la caisse;<\/span><\/p>\n

·                     <\/span><\/span><\/span>Participer au suivi du chiffre d’affaires ;<\/span><\/p>\n

·                     <\/span><\/span><\/span>Veiller à la rentabilité des opérations<\/span>.<\/span><\/p>\n

Formation et expériences :<\/span><\/h3>\n

·         <\/span><\/span><\/span>Formation : <\/span>Bac +2 minimum (Hôtellerie, Restauration, Gestion ou équivalent)<\/span><\/p>\n

·         <\/span><\/span><\/span>Expérience : <\/span>Expérience de 2 à 5 ans dans un poste similaire<\/span><\/p>\n

·         <\/span><\/span><\/span>Langues : Français (anglais technique souhaité)<\/span><\/p>\n

Compétences requises<\/span><\/strong><\/p>\n

 <\/span><\/span><\/strong>Qualités personnelles <\/span><\/strong>:<\/span><\/strong><\/p>\n

    \n
  • Rigueur et sens de l’organisation<\/span>;<\/span><\/li>\n
  • Leadership et management des équipes<\/span>;<\/span><\/li>\n
  • Capacité à gérer le stress et les imprévus<\/span>;<\/span><\/li>\n<\/ul>\n

    Bonne connaissance du secteur restauration\/café<\/span><\/p>\n

    NB : <\/span><\/p>\n

    Précisez l’intitulé du poste en objet de votre mail.<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

    Mission principale : Le superviseur est chargé d’assurer le bon fonctionnement quotidien de l’établissement. Il veille à la qualité du service, à la satisfaction des clients,…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","categories":[1263],"tags":[],"villes":[135],"contrats":[234],"diplomes":[248],"louma_meta":{"emploi_title":"Superviseur (H\/F)","emplois_employeur":36511,"emplois_date_publication":"2026-04-06","emplois_heure_publication":"","emplois_date_cloture":"2026-04-18","emplois_heure_cloture":"","emplois_experience_min":"","emplois_experience_max":"","emploi_email":"recrutement.cameroun@arekogroup.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/57602"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=57602"}],"version-history":[{"count":1,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/57602\/revisions"}],"predecessor-version":[{"id":57613,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/57602\/revisions\/57613"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/36512"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=57602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=57602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=57602"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=57602"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=57602"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=57602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}