{"id":54755,"date":"2025-09-02T15:50:20","date_gmt":"2025-09-02T13:50:20","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=54755"},"modified":"2025-09-02T15:50:27","modified_gmt":"2025-09-02T13:50:27","slug":"agent-accueil-et-administration","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2025\/agent-accueil-et-administration\/","title":{"rendered":"Agent Accueil et Administration"},"content":{"rendered":"\n<p><strong><u>Intitul\u00e9 du poste : Agent Accueil et Administration<\/u><\/strong><\/p>\n\n\n\n<p>Lieu : Sur l&rsquo;ensemble du R\u00e9seau Afriland First Bank<\/p>\n\n\n\n<p>Sup\u00e9rieur hi\u00e9rarchique : Directeur central \/ Directeur d&rsquo;agence<\/p>\n\n\n\n<p>Type de contrat : CDI<\/p>\n\n\n\n<p><strong>Mission principale :<\/strong><\/p>\n\n\n\n<ul>\n<li>Assurer l&rsquo;accueil physique et t\u00e9l\u00e9phonique des clients et usagers, en identifiant leurs besoins et en les orientant vers les services appropri\u00e9s.<\/li>\n\n\n\n<li>R\u00e9aliser des t\u00e2ches administratives et logistiques courantes.<\/li>\n\n\n\n<li>Assurer le traitement administratif des op\u00e9rations bancaires courantes : gestion des cartes bancaires, traitement des ordres simples, gestion des automates, etc.<\/li>\n\n\n\n<li>Veiller \u00e0 la satisfaction client en accompagnant leur demande de l&#8217;emploi et en assurant un service de qualit\u00e9.<\/li>\n\n\n\n<li>G\u00e9rer les agendas, organiser les r\u00e9unions, la logistique quotidienne.<\/li>\n\n\n\n<li>Niveau acad\u00e9mique : Titulaire d&rsquo;un Bac +2 ou 3 en comptabilit\u00e9, banque, finance, administration, gestion, Marketing, Commerce, Vente.<\/li>\n\n\n\n<li>Exp\u00e9rience requise : Exp\u00e9rience d&rsquo;1 an minimum \u00e0 un poste similaire serait un atout.<\/li>\n<\/ul>\n\n\n\n<p><strong>Comp\u00e9tences requises :<\/strong><\/p>\n\n\n\n<p><strong>Savoir-faire :<\/strong><\/p>\n\n\n\n<ul>\n<li>Communiquer avec courtoisie et clart\u00e9.<\/li>\n\n\n\n<li>Traiter de mani\u00e8re autonome les op\u00e9rations bancaires courantes (en Agence).<\/li>\n\n\n\n<li>Ma\u00eetriser et appliquer les proc\u00e9dures.<\/li>\n\n\n\n<li>Bonne connaissance des outils informatiques.<\/li>\n\n\n\n<li>Tenir les registres et documents obligatoires.<\/li>\n\n\n\n<li>\u00catre orient\u00e9 client.<\/li>\n\n\n\n<li>Proc\u00e9der au reporting de son activit\u00e9.<\/li>\n<\/ul>\n\n\n\n<p><strong>Savoir :<\/strong><\/p>\n\n\n\n<ul>\n<li>Techniques d&rsquo;accueil.<\/li>\n\n\n\n<li>Expression en langue fran\u00e7aise et anglaise.<\/li>\n\n\n\n<li>Techniques de communication.<\/li>\n\n\n\n<li>Connaissance des produits bancaires de base.<\/li>\n\n\n\n<li>R\u00e8glements BEAC, COBAC.<\/li>\n\n\n\n<li>Proc\u00e9dures internes li\u00e9es \u00e0 la gestion administrative des clients.<\/li>\n\n\n\n<li>Fonctionnement du secteur bancaire.<\/li>\n\n\n\n<li>Suite Microsoft office.<\/li>\n<\/ul>\n\n\n\n<p><strong>Savoir-\u00eatre :<\/strong><\/p>\n\n\n\n<p>Sens de la rigueur, de la discr\u00e9tion et de la confidentialit\u00e9.<\/p>\n\n\n\n<p>Humilit\u00e9.<\/p>\n\n\n\n<p>Bonne pr\u00e9sentation.<\/p>\n\n\n\n<p>Courtoisie, disponibilit\u00e9 et r\u00e9activit\u00e9.<\/p>\n\n\n\n<p>Bonne organisation.<\/p>\n\n\n\n<p>Sens de l&rsquo;\u00e9coute.<\/p>\n\n\n\n<p>Esprit d&rsquo;\u00e9quipe.<\/p>\n\n\n\n<p>Travail sous pression.<\/p>\n\n\n\n<p>Conditions de soumission : Tous les candidats doivent soumettre leur candidature en envoyant leur CV actualis\u00e9 \u00e0 l&rsquo;adresse&nbsp;<a href=\"mailto:firstbankcareers@afrilandfirstbank.com\">firstbankcareers@afrilandfirstbank.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Intitul\u00e9 du poste : Agent Accueil et Administration Lieu : Sur l&rsquo;ensemble du R\u00e9seau Afriland First Bank Sup\u00e9rieur hi\u00e9rarchique : Directeur central \/ Directeur d&rsquo;agence&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","categories":[4027,2519],"tags":[],"villes":[136],"contrats":[234],"diplomes":[159],"louma_meta":{"emploi_title":"Agent Accueil et Administration","emplois_employeur":4733,"emplois_date_publication":"2025-09-02","emplois_heure_publication":"","emplois_date_cloture":"2025-09-05","emplois_heure_cloture":"","emplois_experience_min":"","emplois_experience_max":"","emploi_email":" firstbankcareers@afrilandfirstbank.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/54755"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=54755"}],"version-history":[{"count":1,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/54755\/revisions"}],"predecessor-version":[{"id":54757,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/54755\/revisions\/54757"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/15180"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=54755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=54755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=54755"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=54755"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=54755"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=54755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}