Want to know more about us? We\u2019ve got you! Please scroll to the end of the section to get to know us better.<\/p>\n
Job Description
\nWe at MTN Cameroon are a purpose and value-led organization.<\/p>\n
At MTN Cameroon we believe that understanding our people\u2019s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y\u2019ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
\nAs an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!<\/p>\n
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.
\nOur values dubbed, LIVE Y\u2019ello, are the cornerstone of our culture.<\/p>\n
Lead with Care<\/p>\n
Can-do with Integrity<\/p>\n
Collaborate with Agility<\/p>\n
Serve with Respect<\/p>\n
Act with Inclusion
\nResponsibilities
\nProvide 2nd level maintenance support for all CHARGING SYSTEMS & VAS network elements. This shall include but not limited to all escalations from 1st Line, implementation of platform upgrades and system expansions.
\nImplement project related activities as well as other initiatives within the CHARGING SYSTEMS & VAS setup.
\nProvide specialist technical advice and information to CHARGING SYSTEMS & VAS Operational Manager and propose ideas for improvement standards in line with the trends in technology.
\nExecution decisions to maintain service continuity of the CHARGING SYSTEMS & VAS platforms and services.
\nProvide relevant technical information\/options to enable the CHARGING SYSTEMS & VAS Operations Manager take effective decisions during emergency situations.
\nImplement rollout of routine business requirements including but not limited to Short code changes, SMS routing requests and other service requests on the CHARGING SYSTEMS & VAS platforms to deliver new services and improve on existing services.
\nProvide clear communication through presentations or other informal sessions to CHARGING SYSTEMS & VAS Manager and when required to the Head of Service operations and other management team members on issues related to the CHARGING SYSTEMS & VAS Network.
\nEngage members of other departments in resolution of issues as well as planning of network related projects.
\nParticipate in knowledge transfer sessions across members of the Service Operations team.
\nProvide input into the training needs for the CHARGING SYSTEMS & VAS team.
\nMonitor the performance of network vendors during 3rd level issue escalation and provide necessary feedback to CHARGING SYSTEMS & VAS Manager regarding performance and propose ideas for improvement of standards.
\nProvide input and ideas into the assessment of technical feasibility of new products or service propositions from the Business Unit
\nAbility to take and manage decisions effectively during emergency situations in the absence of the CHARGING SYSTEMS & VAS Manager.
\nTo create a high value productivity and availability within MTN Cameroon in support of the VAS and Charging Systems strategy and To maintain high standards of service quality and reliability within the VAS services operations.
\nQualifications
\nEducation:<\/p>\n
Minimum of 3-year degree\/diploma in Computer Engineering or IT.
\n Experience:<\/p>\n
Minimum of 3 years\u2019 experience in Intelligent Network
\nExperience in supervising others is an advantage
\nExperience working in a medium organization Competencies
\n Functional Knowledge: <\/p>\n
Charging Systems and Cloud VAS Platform, API
\nGSM Architecture and Resource Provisioning
\nExposure to GSM\/VAS\/IN related network
\nBasic IP and networking, good presentation and report writing skills
\nExcellent computing, programming & scripting, and database management skills.
\nTraces (collection\/analysis) & DR\/CDR (ASN1 decoding\/analysis)
\nProtocols \/Ericsson Interfaces (CAPv2, ss7, Sigtran, MAP, Diameter, SCAP, XML, HTTP, FTP, SFTP, CCAPI, UCIP)
\nFamiliar with the tasks of the Operations Teams (Configuration, Provisioning, Subscriber Admin)
\n Skills:<\/p>\n
Integrity
\nCommitment to the Organization
\nTeamwork & Cooperation
\nCustomer Focus
\nTaking the Initiative
\n Behavioural Qualities:<\/p>\n
Analytical Thinking, Problem solving and analytical abilities.
\nStrong interpersonal and communications skills.
\nTeam building abilities
\nAbility to function under pressure.
\nAbility to think and articulate thoughts logically
\nAbility to Multitask<\/p>\n
Apply Before : 08\/13\/2025, 11:59 PM<\/p>\n
All applications must be submitted ONLINE at : https:\/\/ehle.fa.em2.oraclecloud.com\/hcmUI\/CandidateExperience\/en\/sites\/CX_1\/requisitions?location=Cameroon&locationId=300000000273784&locationLevel=country&mode=location<\/p>\n","protected":false},"excerpt":{"rendered":"
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