{"id":46969,"date":"2024-03-14T14:26:59","date_gmt":"2024-03-14T14:26:59","guid":{"rendered":""},"modified":"2024-03-14T15:29:56","modified_gmt":"2024-03-14T14:29:56","slug":"teleconseiller-6","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2024\/teleconseiller-6\/","title":{"rendered":"TELECONSEILLER"},"content":{"rendered":"

Missions :<\/span><\/u><\/strong><\/p>\n

En tant que téléconseiller<\/span> <\/span>vous devrez <\/span>:<\/span><\/p>\n

 <\/span><\/p>\n

Ø  <\/span><\/span><\/span>Gérer les appels entrants et sortants avec professionnalisme<\/span> <\/span>;<\/span><\/p>\n

Ø  <\/span><\/span><\/span>Fournir des informations précises et adaptées aux besoins des clients<\/span> <\/span>;<\/span><\/p>\n

Ø  <\/span><\/span><\/span>Enregistrer et mettre à jour les informations des clients dans la base de données<\/span> <\/span>;<\/span><\/p>\n

Ø  <\/span><\/span><\/span>Atteindre les objectifs qualitatifs et quantitatifs fixés par l’entreprise<\/span> <\/span>;<\/span><\/p>\n

Ø  <\/span><\/span><\/span>Travailler en équipe pour améliorer en continu la qualité du service client.<\/span><\/p>\n

PROFIL<\/span><\/u><\/strong> <\/span><\/u><\/strong>:<\/span><\/u><\/strong><\/p>\n

 <\/span><\/p>\n

·     <\/span><\/span><\/span>Excellentes capacités de communication en français (oral et écrit)<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span>Avoir un bon accent Français (whytiser à la perfection)<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span>Expérience préalable de 02 ans minimums en centre d’appels<\/span> <\/span>; <\/span><\/p>\n

·     <\/span><\/span><\/span>  <\/span>Avoir une connaissance des logiciels word excel<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span>Connaissance d’un CRM<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span> <\/span>Capacité à travailler sous pression et à gérer les situations difficiles<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span>Avoir une connaissance dans les assurances est un atout<\/span> <\/span>;<\/span><\/p>\n

·     <\/span><\/span><\/span> <\/span>Avoir une capacité de persuasion, de négociation et d’adaptation.<\/span><\/p>\n

 <\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Missions : En tant que téléconseiller vous devrez :   Ø  Gérer les appels entrants et sortants avec professionnalisme ; Ø  Fournir des informations précises et adaptées…<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","categories":[4079],"tags":[],"villes":[135],"contrats":[148],"diplomes":[162],"louma_meta":{"emploi_title":"TELECONSEILLER","emplois_employeur":46966,"emplois_date_publication":"2024-03-14","emplois_heure_publication":"","emplois_date_cloture":"2024-03-31","emplois_heure_cloture":"","emplois_experience_min":"","emplois_experience_max":"","emploi_email":"rh@fraktal-group.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/46969"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=46969"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/46969\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/46967"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=46969"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=46969"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=46969"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=46969"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=46969"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=46969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}