{"id":46335,"date":"2024-01-29T11:04:41","date_gmt":"2024-01-29T10:04:41","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=46335"},"modified":"2024-01-29T11:04:44","modified_gmt":"2024-01-29T10:04:44","slug":"charge-de-clientele-en-assistance-technique","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2024\/charge-de-clientele-en-assistance-technique\/","title":{"rendered":"CHARG\u00c9 DE CLIENT\u00c8LE EN ASSISTANCE TECHNIQUE"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Description du Poste<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Poste<\/strong><\/h2>\n\n\n\n<p>Le charg\u00e9 de client\u00e8le en assistance technique a la principale mission de recueillir puis traiter \u00e0 distance les requ\u00eates d&rsquo;utilisateurs en difficult\u00e9 au regard d&rsquo;une utilisation de mat\u00e9riel informatique. Rattach\u00e9 au responsable d&rsquo;\u00e9quipe, sa mission consiste \u00e0&nbsp;:<\/p>\n\n\n\n<ul>\n<li>R\u00e9soudre des probl\u00e8mes techniques d&rsquo;exploitation et d&rsquo;entretien par le traitement de questions et l&rsquo;apport de solutions techniques selon des imp\u00e9ratifs de qualit\u00e9 et de d\u00e9lais.<\/li>\n<\/ul>\n\n\n\n<p>Avant de prendre en charge la mission, une formation compl\u00e8te est assur\u00e9e afin de le pr\u00e9parer aux responsabilit\u00e9s qui lui seront confi\u00e9es.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Profil recherch\u00e9<\/strong><\/h2>\n\n\n\n<ul>\n<li>Tr\u00e8s bonnes connaissances en Informatique g\u00e9n\u00e9rale, r\u00e9seaux et t\u00e9l\u00e9coms<\/li>\n\n\n\n<li>Parfaite ma\u00eetrise de la langue fran\u00e7aise, avec une bonne aisance \u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit<\/li>\n\n\n\n<li>Sens de l\u2019\u00e9coute et de l\u2019orientation.<\/li>\n\n\n\n<li>Bonne capacit\u00e9 de diagnostic et d&rsquo;analyse.<\/li>\n\n\n\n<li>Formation r\u00e9ussie en rapport avec la comp\u00e9tence technique demand\u00e9e<\/li>\n\n\n\n<li>Inscription au FNE (Fond National de l&rsquo;Emploi)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Exp\u00e9rience requise<\/strong><\/h2>\n\n\n\n<p>Exp\u00e9rience en assistance technique est souhaitable.<\/p>\n\n\n\n<p>LA SOUMISSION DES DOSSIERS DE CANDIDATURES SE FAIT UNIQUEMENT SUR LE SITE WEB :&nbsp;<a href=\"https:\/\/careers.intelcia.com\/fr-cm\/job?data=33590\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/careers.intelcia.com\/fr-cm\/job?data=33590<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Postulez via https:\/\/careers.intelcia.com\/fr-cm\/job?data=33590<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","categories":[23,22],"tags":[],"villes":[2714],"contrats":[148],"diplomes":[248,212],"louma_meta":{"emploi_title":"CHARG\u00c9 DE CLIENT\u00c8LE EN ASSISTANCE TECHNIQUE","emplois_employeur":10285,"emplois_date_publication":"2024-01-29","emplois_heure_publication":"11:04","emplois_date_cloture":"2024-02-12","emplois_heure_cloture":"17:00","emplois_experience_min":"1","emplois_experience_max":"","emploi_email":"https:\/\/careers.intelcia.com\/fr-cm\/job?data=33590"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/46335"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=46335"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/46335\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/10287"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=46335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=46335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=46335"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=46335"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=46335"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=46335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}