About
Announcement Number:
Yaounde-2023-034
Hiring Agency:
Embassy Yaounde
Position Title:
Administrative Clerk (Work Order) – All Interested Candidates \/ All Sources
Open Period:
08\/10\/2023 – 08\/24\/2023
Format MM\/DD\/YYYY
Vacancy Time Zone:
GMT+1
Series\/Grade:
LE – 0105 6
Salary:
XAF FCFA8,375,258 \/Per Year
Work Schedule:
Full-time –
Promotion Potential:
LE-6
Duty Location(s):
1 Vacancy in
Yaounde, CM
Telework Eligible:
No
For More Info:
\u00a0HR Section
\u00a0000-000-0000
\u00a0ydeapplicants@state.gov
Overview
Hiring Path:
\u2022 Open to the public
Who May Apply\/Clarification From the Agency:
All Interested Applicants \/ All Sources.
For USEFM – FS is FP-08. Actual FS salary determined by Washington D.C.
Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Permanent
Appointment Type Details:
Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is: Full Time (40 hours per week).
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Start date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and\/or clearances\/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
–
Duties
Incumbent is responsible for processing work orders from start to finish along with various other clerical and administrative duties. This involves routing work orders to GSO or FM as appropriate and then following through with the completion and close out of each work order in a timely fashion.\u00a0\u00a0 By using interpersonal skills this person is to interact with customers as to make them understand the details surrounding their work order(s), expected dates of completion, and articulate realistic expectations in a positive manner. This position backs up the Administrative Assistant position.
Qualifications and Evaluations
Requirements:
EXPERIENCE:\u00a0 A minimum of two (2) years of clerical, administrative, and customer service experience in an international organization or large local institution is required.\u00a0 <\/p>\n\n\n\n
\u00a0JOB KNOWLEDGE:\u00a0 Basic knowledge in building and grounds maintenance with some knowledge of construction. Standard knowledge of internal policies and procedures is also required. Must have basic knowledge about construction and repairs to determine which technician to send and how to log materials, labor hours, travel time, waiting hours and date performed.\u00a0 Must be computer literate: MS Word, MS Excel, MS Outlook, PowerPoint, Internet, and basic data management software. Knowledge of filing and record-keeping principles. Knowledge of basic protocol procedures. Good knowledge of time management strategies to effectively manage job tasks and responsibilities. These may be tested.
Education Requirements:
Completion of High School (GCE \u2018A\u2019 Level or BAC) is required.
Evaluations:
LANGUAGE:\u00a0 Good working knowledge (Reading\/Writing\/Speaking) of English and French is required. This may be tested.
SKILLS AND ABILITIES:\u00a0\u00a0 Excellent communication skills with emphasis on customer service.\u00a0 Demonstrate leadership ability to help supervisors motivate FM staff to complete work orders and look for most efficient way to route technicians and equipment for maximum efficiency.\u00a0 Written communication skills in memos and email essential.\u00a0\u00a0 Negotiation and persuasion skills and ability to stick with multiple tasks through completion and close out. Typing ability of 40 wpm is required.\u00a0 Must be skilled in the use of copiers, faxes, PCs, printers, scanners, and office telephones.\u00a0 These may be tested.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):\u00a0 The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
\u00ab\u00a0Recruiting for diversity, hiring based on merit\u00a0\u00bb
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
-Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Yaounde, Cameroon may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
For the current COVID-19 Requirements please visit the following link.
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM \/ USEFM who is a preference-eligible U.S. Veteran*
2. AEFM \/ USEFM
3. FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (\u201cCertificate of Release or Discharge from Active Duty\u201d), Letter from Veterans\u2019 Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A \u201ccertification\u201d is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
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How to Apply:
All candidates must be able to obtain and hold a Medical and Security clearances from the U.S. Embassy.
To apply for this position click the \u201cSubmit Application\u201d button.\u00a0 For more information on how to apply visit the Mission internet site.
Required Documents:
Please provide the required documentation listed below with your application:
GCE A’ Level\/BAC or Equivalent
Residency and\/or Work Permit (if applicable)
DD-214 – Member Copy 4, Letter from Veterans\u2019 Affairs, or other supporting documentation (if applicable)
SF-50 (if applicable)
Other Documents
Other Documents 2
Next Steps:<\/strong>
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Yaounde, Cameroon.<\/p>\n\n\n\n