{"id":33821,"date":"2022-09-05T15:26:55","date_gmt":"2022-09-05T13:26:55","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=33821"},"modified":"2022-09-05T15:26:58","modified_gmt":"2022-09-05T13:26:58","slug":"ifs-specialist-om-h-f","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2022\/ifs-specialist-om-h-f\/","title":{"rendered":"IFS Specialist O&amp;M H\/F"},"content":{"rendered":"\n<p><strong>IFS Specialist O&amp;M H\/F<\/strong><\/p>\n\n\n\n<p>Lieu<\/p>\n\n\n\n<p>Douala,&nbsp;LittoralPubli\u00e9<\/p>\n\n\n\n<p>4 joursCat\u00e9gorie du poste<\/p>\n\n\n\n<p>Informatique \/ T\u00e9l\u00e9communicationsType de poste<\/p>\n\n\n\n<p>CDI &#8211; temps pleinExp\u00e9rience<\/p>\n\n\n\n<p>Non pr\u00e9cis\u00e9<\/p>\n\n\n\n<p><a href=\"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3Q10H64RX51PJ76F0W?IPath=TNJob&amp;Job_DID=J3Q10H64RX51PJ76F0W&amp;SiteID=cbnsv&amp;VID=VX5BD07E50F82D11ECAFDA2BF8D25F83C223113H&amp;sc_cmp1=JS_JobDetails_ApplyNow&amp;TN_DID=TNKD38560K16M285NSH4&amp;language=fr\">Postuler<\/a><\/p>\n\n\n\n<p id=\"shareThisJDP\">Partager cette offre avec<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/platform-cdn.sharethis.com\/img\/facebook.svg\" alt=\"facebook sharing button\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/platform-cdn.sharethis.com\/img\/twitter.svg\" alt=\"twitter sharing button\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/platform-cdn.sharethis.com\/img\/linkedin.svg\" alt=\"linkedin sharing button\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/platform-cdn.sharethis.com\/img\/email.svg\" alt=\"email sharing button\" \/><\/figure>\n\n\n\n<p>Description du poste<\/p>\n\n\n\n<p>R\u00e9f\u00e9rence :TEC\/0922\/002738<\/p>\n\n\n\n<p>Type de contrat :&nbsp;CDI<\/p>\n\n\n\n<p>M\u00e9tier\/Sp\u00e9cialit\u00e9 :&nbsp;Energies \/ Eau<\/p>\n\n\n\n<p>Localisation g\u00e9ographique :<br>Pays : Cameroun<br>Ville : Douala, R\u00e9gion du Littoral, CM<\/p>\n\n\n\n<p><strong>Notre soci\u00e9t\u00e9 :&nbsp;<\/strong><\/p>\n\n\n\n<p>Acteur majeur du recrutement en Afrique Centrale, Apave International vous propose chaque semaine de nombreuses opportunit\u00e9s de carri\u00e8re au sein d&rsquo;entreprises priv\u00e9es ou publiques et d&rsquo;Institutions Internationales.<\/p>\n\n\n\n<p><strong>Mission :&nbsp;<\/strong><\/p>\n\n\n\n<p>Under the direct supervision of the Manager IFS, the IFS specialist O&amp;M &nbsp;has the following main activities:<\/p>\n\n\n\n<ul><li>Assist O&amp;M stakeholders maximize business value by acting as an advisor regarding solution capabilities and possible solutions to business challenges<\/li><li>Ensure timely resolution of incidents and requests in IFS and the meeting of Service center KPIs<\/li><li>Drive IFS adoption and compliant use<\/li><li>Meet the customer satisfaction objectives<\/li><li>Ensure a strict compliance to the Service centre procedures and charter<\/li><li>Proper documentation (processes, knowledge base, designs, testing scenarios, etc.)<\/li><li>Recommend new feature or changes to configuration\/ workflows<\/li><li>Develop expertise in the IFS Modules\/ functionalities to ensure proper solution mapping\/ Gap analysis and effective implementation and adoption<\/li><li>Provide necessary training to end users and develop appropriate manuals &amp; medias for self-service.<\/li><li>Develop reports and dashboards at the request of users<\/li><li>Periodic reporting to management and key stakeholders as required<\/li><li>Engage in functional coordination, design and implementation for the integration of next rollouts within the live environment<\/li><li>Design processes to meet customer\u2019s business requirements, needs and objectives<\/li><li>Establish solid working relationships with stakeholders and an understanding of segment business models<\/li><li>Manage and monitor software enhancements and evolutions<\/li><\/ul>\n\n\n\n<p><strong>Profil :&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>Strong functional knowledge of IFS in O&amp;M and HSE streams<\/li><li>Prior experience of implementing or supporting IFS<\/li><li>Previous experience with report development tools (crystal reports, Power BI, etc.)<\/li><li>University Degree in industrial or software engineering<\/li><li>Project management skills<\/li><li>ITIL (Service Management) experience or certification<\/li><li>Capability to remotely support end users<\/li><li>knowledge of ticketing tools (freeware and software)<\/li><li>Ability to interact with multi-team environment<\/li><li>Prior knowledge in the power generation industry or similar asset intensive industry<\/li><li>Experience in international environment<\/li><\/ul>\n\n\n\n<p>Niveau d&rsquo;\u00e9tudes : BACHELOR&rsquo;S DEGREE<\/p>\n\n\n\n<p>Sp\u00e9cialisation :&nbsp;Informatique \/ High Tech \/ Telecoms<\/p>\n\n\n\n<p>Niveau d&rsquo;exp\u00e9rience :&nbsp;Premi\u00e8re exp\u00e9rience (de 1 \u00e0 3 ans)<\/p>\n\n\n\n<p>Langues :&nbsp;<br>Fran\u00e7ais&nbsp;:&nbsp;Langue maternelle<br>Anglais&nbsp;:&nbsp;Ma\u00eetrise courante<\/p>\n\n\n\n<p>Crit\u00e8res du poste<\/p>\n\n\n\n<ul><li>Strong functional knowledge of IFS in O&amp;M and HSE streams<\/li><li>Prior experience of implementing or supporting IFS<\/li><li>Previous experience with report development tools (crystal reports, Power BI, etc.)<\/li><li>University Degree in industrial or software engineering<\/li><li>Project management skills<\/li><li>ITIL (Service Management) experience or certification<\/li><li>Capability to remotely support end users<\/li><li>knowledge of ticketing tools (freeware and software)<\/li><li>Ability to interact with multi-team environment<\/li><li>Prior knowledge in the power generation industry or similar asset intensive industry<\/li><li>Experience in international environment<\/li><\/ul>\n\n\n\n<p><a href=\"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3Q10H64RX51PJ76F0W?IPath=TNJob&amp;Job_DID=J3Q10H64RX51PJ76F0W&amp;SiteID=cbnsv&amp;VID=VX5BD07E50F82D11ECAFDA2BF8D25F83C223113H&amp;sc_cmp1=JS_JobDetails_ApplyNow&amp;TN_DID=TNKD38560K16M285NSH4&amp;language=fr\">Postuler<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IFS Specialist O&amp;M H\/F Lieu Douala,&nbsp;LittoralPubli\u00e9 4 joursCat\u00e9gorie du poste Informatique \/ T\u00e9l\u00e9communicationsType de poste CDI &#8211; temps pleinExp\u00e9rience Non pr\u00e9cis\u00e9 Postuler Partager cette offre&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[21,1182],"tags":[],"villes":[135],"contrats":[],"diplomes":[212,159],"louma_meta":{"emploi_title":"IFS Specialist O&M H\/F","emplois_employeur":2981,"emplois_date_publication":"2022-09-05","emplois_heure_publication":"","emplois_date_cloture":"2022-09-30","emplois_heure_cloture":"","emplois_experience_min":"1","emplois_experience_max":"2","emploi_email":"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3Q10H64RX51PJ76F0W?IPath=TNJob&Job_DID=J3Q10H64RX51PJ76F0W&SiteID=cbnsv&VID=VX5BD07E50F82D11ECAFDA2BF8D25F83C223113H&sc_cmp1=JS_JobDetails_ApplyNow&TN_DID=TNKD38560K16M285NSH4&language=fr"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/33821"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=33821"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/33821\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/2982"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=33821"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=33821"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=33821"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=33821"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=33821"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=33821"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}