{"id":31543,"date":"2022-06-16T04:09:43","date_gmt":"2022-06-16T02:09:43","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=31543"},"modified":"2022-06-16T04:09:46","modified_gmt":"2022-06-16T02:09:46","slug":"relationship-manager","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2022\/relationship-manager\/","title":{"rendered":"Relationship Manager"},"content":{"rendered":"\n<p>RECRUITMENT: INTERNAL &amp; EXTERNAL<\/p>\n\n\n\n<p><br>ECOBANK CAMEROUN S.A. is recruiting a Relationship Manager, Youth Banking ready to work across the national<br>territory. The position is based in Douala Job grade: 3A ; <\/p>\n\n\n\n<p>Job level: 6 NATURE OF CONTRACT:<br>Permanent Contract<br>JOB PURPOSE:<br>\u2022 To deliver high quality service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.<br>\u2022 To deliver on agreed individual targets for<\/p>\n\n\n\n<ul><li>Deposit growth,<\/li><li>Revenue generation<\/li><li>product sales (Cross selling)<\/li><li>new client acquisition,<\/li><li>Digital products sales, (Mobile App, Ecobank Online)<\/li><li>Loan portfolio management<\/li><li><br>KEY RESPONSABILITIES<br>BUSINESS AND FINANCIAL PERFORMANCE<\/li><li><br>\u2022 Proactively develop client relationship, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.<\/li><li><br>\u2022 Work to onboard clients and develop portfolio through the sales of direct banking products and services<\/li><li><br>\u2022 Ensure that client instructions are duly served by applying all standard checks and controls in coordination with other<br>departments.<\/li><li><br>\u2022 Achieve a satisfactory level of knowledge of Classic Banking products and services.<\/li><li><br>CUSTOMER EXCELLENCE<\/li><li><br>\u2022 Handle client queries of day to day nature and assist in resolving clients issues<\/li><li><br>LEADERSHIP AND PEOPLE MANAGEMENT<\/li><li><br>\u2022 Track and provide weekly reports on Portfolio performance at RM level<br>\u2022 Team Player<\/li><li><br>PROCESS CONTROL AND OPERATIONAL PERFORMANCE<\/li><li><br>\u2022 Ensure full adherence to Operational Risk and Compliance guidelines e.g. KYC and anti-money laundering measures.<br>\u2022 Constantly monitor credit portfolio to ensure maximum of 3% NPL.<\/li><li><br>STRATEGIC INITIATIVES<\/li><li><br>\u2022 Lead strategic initiatives that will create business growth<br>PUBLIC PUBLIC<br>REPORTING Line:<br>Head Youth Banking<\/li><li><br>EXPERIENCE &amp; QUALIFICATIONS<\/li><li><br>\u2022 At least 3 years\u2019 experience in Banking, Marketing or Sales in FMCG organization<br>\u2022 Sound business product knowledge and people development performance record<br>\u2022 Good Understanding of operations, technology and customer services to drive the Youth banking business.<br>\u2022 Bachelor\u2019s\/Master\u2019s degree preferably in Finance, Accounting, Business Administration, Marketing or related field of study<br>\u2022 Fluent in English &amp; French.<\/li><li><br>SKILLS &amp; CAPACITIES<\/li><li><br>\u2022 Customer\/market orientated and Networking<br>\u2022 Ability to establish direction and drive execution<br>\u2022 Excellent at delivering and owning results<br>\u2022 Strong interpersonal, influencing and communication skills<\/li><li><br>APPLICATION PROCESS<\/li><li><br>Please submit your CV and motivation letter to ECM-Recruit@ecobank.com latest June 27th, 2022 at 5pm prompt, with the subject \u00ab RELATIONSHIP MANAGER, YOUTH \u00bb<br>NB: Only applications matching with the desired profile will be contacted.<br>Ecobank is an equal opportunity employer and will not discriminate based on gender, religion, ethnicity, physical ability, etc\u2026<br>Warning<br>The Use of this title does not indicate any limitation on your duties or job function, and you may be assigned to different duties or asked to carry out additional duties from time to time.<br>PUBLIC<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>RECRUITMENT: INTERNAL &amp; EXTERNAL ECOBANK CAMEROUN S.A. is recruiting a Relationship Manager, Youth Banking ready to work across the nationalterritory. The position is based in&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[23],"tags":[],"villes":[135],"contrats":[234],"diplomes":[162,212],"louma_meta":{"emploi_title":"Relationship Manager","emplois_employeur":8583,"emplois_date_publication":"2022-06-16","emplois_heure_publication":"","emplois_date_cloture":"2022-06-27","emplois_heure_cloture":"","emplois_experience_min":"","emplois_experience_max":"","emploi_email":"ECM-Recruit@ecobank.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/31543"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=31543"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/31543\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/8584"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=31543"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=31543"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=31543"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=31543"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=31543"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=31543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}