ECOBANK CAMEROUN S.A. is recruiting
(01) Digital & Cash Management Sales Manager
The position will be based in Douala or Yaounde and the candidate should be ready to work across the national territory.<\/p>\n\n\n\n
JOB PURPOSE<\/p>\n\n\n\n
Aggressively drive the sales of Ecobank digital products, services and channels.
To ensure a strategic and co-ordinated product development, innovation & sales focus that shall enhance and customize the digital products, channels and services ecosystem to meet the needs of both existing and new clients as well as the reporting of activities to relevant stakeholders.
To ensure the product design for Cash Management & Innovation covering Receivables Management, Liquidity Management, Payables Management and Acquiring. Product Management to guarantee profitability and market share growth, managing unit costing and pricing. Ensure that Ecobank remains the N\u00b01 Digital Bank in the market place.<\/p>\n\n\n\n
JOB CONTEXT<\/p>\n\n\n\n
The role involves frequent engagements with clients, potential clients and partners geared towards doing business. A sound knowledge of the Cameroonian banking market and digital banking is required. The candidate should be customer & results focused; highly self-motivated with a professional can do approach. Bilingual (English\/ French) and should be able to work and get desired results with little or no supervision.<\/p>\n\n\n\n
KEY RESPONSIBILITIES<\/p>\n\n\n\n
Digital Sales And Relationship Management
To deliver Digital & Cash Management products to our Corporate & Commercial Banking customers in
Champion Digital & Cash Management product and sales focus on Payments & Collections in order to expand the cash management customer base in country and grow market share of Cash Management (total deposits, fees and commissions income and total clearing market share), generating a significantly enhanced base of low-cost deposits for the bank.
This role also involves an understanding of our client\u2019s value chain at macro and micro levels as well as our client\u2019s detailed operating cycle through researching customer needs by way of customer interaction and interface with Relationship Managers and other key Ecobank departments.<\/p>\n\n\n\n
KEY RESPONSIBILITIES<\/p>\n\n\n\n
Digital Sales And Relationship Management
An understanding of how clients respond to competitive forces within their own industry and map their operational flows in terms of receipts and payments to perform problem identification, product\/solution customization, seize cash management business opportunities and maximize cross sell of products and client profitability for the bank.
Working with in country stakeholders, lead country\u2019s Cash Management input to global or regional Request For Proposals (RFPs), referrals and pitches.
Achieve total Cash Management targets (revenues, deposits as well as transactional volumes and values) as set by senior management.
Develop and continually expand the target market of Digital & Cash Management products, working proactively with Relationship Managers, IT & Operations personnel to ensure smooth product delivery and improved customer satisfaction (experience).
Develop partnership with RMs and implement strategic portfolio reviews to ensure optimal value addition to clients and returns to the bank.
Ensure adequate and proactive calling program of key relationships are maintained. Working closely with RMs to ensure the growing of the bank\u2019s market share.
Direct and support the preparation and presentation of Cash Management sales proposals to account prospects across Ecobank target markets.
Actively update and monitor the deal pipeline for growth.
Ensure adequate pricing of Cash Management products on a revenue\/expense basis and ensure full collection of fees and commissions, whilst growing all revenue lines and reducing revenue leakages.<\/p>\n\n\n\n
Develop product specific internal training materials that shall enhance RMs and other stakeholder\u2019s knowledge of customer requirements and Cash Management products.
Business Development
Identify and evaluate new opportunities in the market.
<\/p>\n\n\n\n
This would include Public Sector collections and payments, specialized corporate collections and payments, mass utilities and insurance collections, large Public Sector disbursements, large retailers, oil industry collections, shipping and airlines, etc.<\/p>\n\n\n\n
Champion digital product gap analysis and ensure product competitive matrixes are kept up to date at country level. Follow and review processes and procedures to support the delivery of quality products and services.<\/p>\n\n\n\n
Cash Management products focusing on Account Services, Payables management, Receivables (Collections) management and Liquidity management.<\/p>\n\n\n\n
Reporting to:
JOB SCALE
JOB PROFILE<\/p>\n\n\n\n
KEY RESPONSIBILITIES<\/p>\n\n\n\n
Business Development
Develop and execute an innovative product origination, implementation and delivery plan that positions Ecobank\u2019s payment & collection products as the leader in the marketplace.
Develop innovative; annuity-based Cash Management Products to ensure a leading cash proposition for both Local and Global corporates as well as Institutional clients to create significantly expanded revenue bases to the bank.
Represent the Group\u2019s interest to local authorities (Central Bank and other regulatory authorities), customers and participate in major fora or associations as required including National Payment Systems committees.
Know key players in the corporate sectors, local governments & international organizations.
Client presentation: good presentation skills. Applying product knowledge and delivery channels to client\u2019s business proposals that shall ensure that Ecobank significantly grows wallet sizes.
Head Cash Management & Client Access.<\/p>\n\n\n\n
Experience & Qualifications<\/p>\n\n\n\n
Bachelor\u2019s\/Master\u2019s degree in Banking, Business, IT or any related fields.<\/p>\n\n\n\n
Knowledge of banking products, operations and digital banking shall be an added advantage. Sales pitch and corporate presentation skills.
Should be product management and sells savvy.
People-management techniques and skills will be highly valued.<\/p>\n\n\n\n
Demonstrate knowledge of proper understanding of country fund flows and regulatory requirements.<\/p>\n\n\n\n
Knowledge of directly managing a portfolio to generate revenue as shall be determined in the annual budgets.<\/p>\n\n\n\n
Skills, Capabilities & Personal Attributes
Capable to formulate unique solutions based on knowledge and customer expectations.
Strong analytical skills.<\/p>\n\n\n\n
Maintain close relationships with Support, Implementation, Products and Operational Units across the bank to ensure optimal client services.
Follow up on corporate clients to ensure that digital and cash management solutions sold or implemented meets customer\u2019s expectations.<\/p>\n\n\n\n
JOB PROFILE<\/p>\n\n\n\n
Skills, Capabilities & Personal Attributes
Intuitive and Innovative in thinking.
Product knowledge: has in-depth understanding of how products\/solutions interface with other areas in the bank and can identify new business and cross selling opportunities based on in depth understanding.
Problem solving; capable of thinking out of the box, analyses client business operating cycles and value
Strong customer focus and high abilities in sealing deals.
Project Management skills.
Strong interdepartmental and interpersonal skills, writing and verbal skills as well as high customer service ethic and responsibility.
Experience in working with and within a complex matrix organization with cross-functional teams. Self-motivation capable of delivering results with little or no supervision.
Strong interpersonal, influencing and communication skills<\/p>\n\n\n\n
APPLICATION PROCESS<\/p>\n\n\n\n
Please submit your CV and motivation letter to ECM-Recruit@ecobank.com latest April 30th, 2022 at 5pm prompt, with the subject \u00ab Digital & Cash Management Sales Manager \u00bb
NB: Only applications matching with the desired profile will be contacted
Ecobank Cameroon is an equal opportunity employer and will not discriminate on the basis of gender, religion, ethnicity, physical ability, etc\u2026
Visit our website at www.ecobank.com<\/p>\n","protected":false},"excerpt":{"rendered":"
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