{"id":27049,"date":"2022-01-21T02:27:31","date_gmt":"2022-01-21T01:27:31","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=27049"},"modified":"2022-01-21T02:27:34","modified_gmt":"2022-01-21T01:27:34","slug":"bilingual-call-center-agents","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2022\/bilingual-call-center-agents\/","title":{"rendered":"Bilingual Call Center Agents"},"content":{"rendered":"\n<p>JOB OFFER<br>CAMEROON TECHNOLOGY (CAMTECH) is recruiting Bilingual Call Center Agents (English very<br>fluent) ; living in Yaound\u00e9 at one taxi from down town. Having work experience will be an advantage.<br>The agent is required to be fluent in English, motivated, ready to work in shifts including night shifts.<\/p>\n\n\n\n<p><br>COUNTRY : Cameroon<br>TYPE OF CONTRACT : Consultant<\/p>\n\n\n\n<p><br>SPECIFIC MISSIONS<\/p>\n\n\n\n<p><br>\u00de Manage incoming calls, emails and letters from customers, and answer their service questions;<br>\u00de Carry out sales and loyalty missions remotely, by telephone<br>\u00de Provide remote solutions to customer technical problems;<br>\u00de Plan service appointments with customers in consultation with the Technical Department;<br>\u00de Sales canvassing from a prospect database (outgoing calls)<br>\u00de Provide after-sales service to customers<br>\u00de Take proactive measures in the event of changes or delays in the scheduling of appointments<br>made to clients.<\/p>\n\n\n\n<p><br>REQUIRED SKILLS<\/p>\n\n\n\n<ul><li>Have a taste for contact; active listening; good organization and punctuality;<\/li><li>Know how to manage stress and have good self-control;<\/li><li>Have a natural eloquence and an excellent force of conviction.<\/li><li>Have a good sense of negotiation, listening skills and diplomacy;<\/li><li>Have good interpersonal skills and a good capacity for adaptation;<\/li><li>Have good oral and written expression in English (working language);<\/li><li>Good expression in French and others languages is an asset.<\/li><li>Experience in a teleoperator position would be an asset.<\/li><li>Have a perfect knowledge of IT tools and Microsoft Office applications.<\/li><li><br>EDUCATION AND TRAINING<\/li><li><br>\u2022 Required Diploma : minimum GCE A LEVEL (Baccalaureat);<br>\u2022 A training or a diploma in Communication, Bilingual letters, Commercial action or in ecommerce \/ Sales and marketing would be an asset.<br>HOW TO APPLY<br>Send the file made up of a cover letter and CV to: RH@camtechgroup.net<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Bilingual Call Center Agents<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[25],"tags":[],"villes":[136],"contrats":[234],"diplomes":[212,159],"louma_meta":{"emploi_title":"Bilingual Call Center Agents","emplois_employeur":27050,"emplois_date_publication":"2022-01-21","emplois_heure_publication":"","emplois_date_cloture":"2022-01-31","emplois_heure_cloture":"","emplois_experience_min":"1","emplois_experience_max":"2","emploi_email":"RH@camtechgroup.net"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/27049"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=27049"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/27049\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/27051"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=27049"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=27049"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=27049"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=27049"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=27049"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=27049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}