{"id":22045,"date":"2021-09-20T16:46:04","date_gmt":"2021-09-20T14:46:04","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=22045"},"modified":"2021-09-20T16:46:08","modified_gmt":"2021-09-20T14:46:08","slug":"responsable-sav","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/responsable-sav\/","title":{"rendered":"RESPONSABLE SAV"},"content":{"rendered":"\n<p><strong>Description<\/strong><\/p>\n\n\n\n<p>Le Groupe CHEM INVESTEMENT recrute: Responsable SAV\u00a0<\/p>\n\n\n\n<p><strong>Missions \/ Responsabilit\u00e9s \/ Activit\u00e9s<\/strong><\/p>\n\n\n\n<ul><li>Assurer aux clients un suivi technique et commercial<\/li><li>Veiller \u00e0 la satisfaction de la client\u00e8le<\/li><li>Organiser la r\u00e9ception des appels des clients et planifier sur le terrain les interventions des agents du SAV<\/li><li>D\u00e9finir le planning de travail de l&rsquo;atelier du SAV<\/li><li>Assurer le suivi des garanties<\/li><li>Proposer une solution satisfaisante au client en cas de litige<\/li><li>Informer la direction des r\u00e9clamations des clients<\/li><li>Contr\u00f4ler les factures et les paiements<\/li><li>Effectuer un suivie de la client\u00e8le de la prise des produits \u00e0 l&rsquo;utilisation<\/li><li>Participer au d\u00e9veloppement commercial de l&rsquo;apr\u00e8s-vente: analyse de la&nbsp; concurrence, mise en oeuvre d&rsquo;actions marketing, prospection de la client\u00e8le, &#8230;<\/li><\/ul>\n\n\n\n<p><strong>Comp\u00e9tences \/ Exigences \/ Qualit\u00e9s Aptitudes:<\/strong><\/p>\n\n\n\n<ul><li>Animer l&rsquo;\u00e9quipe charg\u00e9e de l&rsquo;accueil<\/li><li>G\u00e9rer une \u00e9quipe d&rsquo;agent SAV<\/li><li>Participer au recrutement des agents du SAV et au suivi de leur carri\u00e8re (plan de formation&#8230;)<\/li><\/ul>\n\n\n\n<p><strong>Documents de candidature<\/strong><\/p>\n\n\n\n<p>\u00bb une Demande adress\u00e9e au Directeur de CHEM&amp;INVESTMENT GROUP<br>\u00bb CV<br>\u00bb Photocopie CNI<br><strong>NOTE: LES ARNAQUEURS SONT DE PLUS EN PLUS ASTUCIEUX! N&rsquo;envoyez jamais de l&rsquo;argent \u00e0 un inconnu au cours d&rsquo;un recrutement quelle que soit la raison! Et Si vous devriez le faire, que ce soit \u00e0 vos PROPRES RISQUES!<\/strong><\/p>\n\n\n\n<p><strong>Instructions de candidature<\/strong><\/p>\n\n\n\n<p>Tout candidat int\u00e9ress\u00e9 devra envoyer son CV + photocopie de la CNI et une Demande adress\u00e9e au Directeur de CHEM&amp;INVESTMENT GROUP par courrier\u00a0\u00a0<a href=\"mailto:recrutement@queensafrica.com\" target=\"_blank\" rel=\"noreferrer noopener\">recrutement@queensafrica.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Queen s Africa recrute pour ses besoins un RESPONSABLE SAV. Postulez via recrutement@queensafrica.com<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","categories":[25,1273],"tags":[128,3794,3797],"villes":[2714],"contrats":[148],"diplomes":[162,248],"louma_meta":{"emploi_title":"RESPONSABLE SAV ","emplois_employeur":22029,"emplois_date_publication":"2021-09-20","emplois_heure_publication":"15:41","emplois_date_cloture":"2021-09-30","emplois_heure_cloture":"17:00","emplois_experience_min":"","emplois_experience_max":"","emploi_email":"recrutement@queensafrica.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/22045"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=22045"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/22045\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/22030"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=22045"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=22045"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=22045"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=22045"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=22045"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=22045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}