{"id":19385,"date":"2021-08-06T15:04:34","date_gmt":"2021-08-06T13:04:34","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&p=19385"},"modified":"2021-08-06T15:35:21","modified_gmt":"2021-08-06T13:35:21","slug":"gestionnaire-reclamations-sinistres-recours-et-contentieux","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/gestionnaire-reclamations-sinistres-recours-et-contentieux\/","title":{"rendered":"GESTIONNAIRE RECLAMATIONS SINISTRES, RECOURS ET CONTENTIEUX"},"content":{"rendered":"\n

Mission Principale<\/strong><\/p>\n\n\n\n

Le Gestionnaire R\u00e9clamations, Sinistres, Recours et Contentieux assure le suivi des requ\u00eates et dossiers li\u00e9s aux incidents survenus sur le r\u00e9seau \u00e9lectrique au pr\u00e9judice d\u2019Eneo et des tiers.<\/p>\n\n\n\n

Activit\u00e9s et T\u00e2ches Principales<\/strong><\/p>\n\n\n\n

\u00a7 Suivre et coordonner les dossiers pr\u00e9contentieux ;<\/p>\n\n\n\n

\u00a7 Suivre les r\u00e9clamations ;<\/p>\n\n\n\n

\u00a7 Suivre les interventions extra-judiciaires ;<\/p>\n\n\n\n

\u00a7 Proc\u00e9der \u00e0 la d\u00e9claration syst\u00e9matique et dans les d\u00e9lais des sinistres dont il a la connaissance en rapport avec le portefeuille ;<\/p>\n\n\n\n

\u00a7 Pr\u00e9parer les provisions des sinistres et des charges relatives aux prestations en vigueur ;<\/p>\n\n\n\n

\u00a7 Participer aux travaux d\u2019expertise des sinistres et aux commissions d\u2019enqu\u00eate mises en place dans l\u2019entreprise ;<\/p>\n\n\n\n

\u00a7 Pr\u00e9parer les dossiers et participer aux s\u00e9ances de conciliation aupr\u00e8s du R\u00e9gulateur ARSEL ;<\/p>\n\n\n\n

\u00a7 R\u00e9diger et contr\u00f4ler toute correspondance \u00e0 adresser aux clients, sinistr\u00e9s, victimes, tiers, assureurs, exploitants et prestataires.<\/p>\n\n\n\n

Votre Profil<\/strong><\/p>\n\n\n\n

\u00a7 Ag\u00e9(e) entre 35 et 45 ans ;<\/p>\n\n\n\n

\u00a7 Minimum BAC+4 dans une des sp\u00e9cialit\u00e9s du droit priv\u00e9 ;<\/p>\n\n\n\n

\u00a7 Minimum 6 ans d\u2019exp\u00e9rience dans le domaine des assurances ou du contentieux.<\/p>\n\n\n\n

Comp\u00e9tences Techniques<\/strong><\/p>\n\n\n\n

\u00a7 Bonne maitrise de la doctrine et des jurisprudences ;<\/p>\n\n\n\n

\u00a7 Bonne maitrise du domaine des assurances ;<\/p>\n\n\n\n

\u00a7 Bonne maitrise du code CIMA ;<\/p>\n\n\n\n

\u00a7 Bonne maitrise du droit civil et du droit commercial ;<\/p>\n\n\n\n

\u00a7 Bonne maitrise des applications Word, Excel et Powerpoint.<\/p>\n\n\n\n

Aptitudes Personnelles<\/strong><\/p>\n\n\n\n

\u00a7 Esprit d\u2019analyse et de synth\u00e8se ;<\/p>\n\n\n\n

\u00a7 Grande capacit\u00e9 d\u2019adaptation ;<\/p>\n\n\n\n

\u00a7 Aisance relationnelle et communicative ;<\/p>\n\n\n\n

\u00a7 Sens de la planification et de l\u2019organisation ;<\/p>\n\n\n\n

\u00a7 Sens des responsabilit\u00e9s ;<\/p>\n\n\n\n

\u00a7 Capacit\u00e9 d\u2019\u00e9coute ;<\/p>\n\n\n\n

\u00a7 Sens du client ;<\/p>\n\n\n\n

\u00a7 Sens de l\u2019\u00e9thique ;<\/p>\n\n\n\n

\u00a7 Confidentialit\u00e9 ;<\/p>\n\n\n\n

\u00a7 Rigueur et autonomie.<\/p>\n\n\n\n

La Direction des Ressources Humaines<\/p>\n","protected":false},"excerpt":{"rendered":"

ENEO recrute un GESTIONNAIRE RECLAMATIONS SINISTRES, RECOURS ET CONTENTIEUX. Postulez via https:\/\/jobsite.eneoapps.com\/index.php\/fr\/My_job\/detail_offre\/590<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","categories":[302],"tags":[4,476,3405],"villes":[135],"contrats":[234],"diplomes":[159],"louma_meta":{"emploi_title":"GESTIONNAIRE RECLAMATIONS SINISTRES, RECOURS ET CONTENTIEUX","emplois_employeur":4738,"emplois_date_publication":"2021-08-06","emplois_heure_publication":"14:01","emplois_date_cloture":"2021-08-13","emplois_heure_cloture":"17:00","emplois_experience_min":"","emplois_experience_max":"6","emploi_email":"https:\/\/jobsite.eneoapps.com\/index.php\/fr\/My_job\/detail_offre\/590"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/19385"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=19385"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/19385\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/4739"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=19385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=19385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=19385"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=19385"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=19385"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=19385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}