{"id":18958,"date":"2021-07-30T02:26:20","date_gmt":"2021-07-30T00:26:20","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=18958"},"modified":"2021-07-30T02:26:22","modified_gmt":"2021-07-30T00:26:22","slug":"chef-de-reception-h-f","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/chef-de-reception-h-f\/","title":{"rendered":"CHEF DE RECEPTION H\/F"},"content":{"rendered":"\n<p><strong>Description<\/strong><\/p>\n\n\n\n<p>Le cabinet Exco-FIDACO recrute pour le compte d\u2019un h\u00f4tel de classe internationale ,bas\u00e9 \u00e0 Douala, au Cameroun,  des Chefs de r\u00e9ception bilingues(anglais fran\u00e7ais)\u00a0<\/p>\n\n\n\n<p><strong>Missions \/ Responsabilit\u00e9s \/ Activit\u00e9s<\/strong><\/p>\n\n\n\n<ul><li>Encadrement de l\u2019\u00e9quipe de r\u00e9ception<\/li><li>Accueil suivi et fid\u00e9lisation des clients<\/li><li>Optimisation de la satisfaction client\u00e8le et de la qualit\u00e9 du service<\/li><li>E-r\u00e9putation, gestion des plaintes des clients et suivi des commentaires sur les r\u00e9seaux sociaux<\/li><li>Gestion des op\u00e9rations de la r\u00e9ception et de la caisse<\/li><li>Participation \u00e0 l\u2019optimisation des revenus<\/li><li>Cr\u00e9ation et mise en place des proc\u00e9dures li\u00e9es \u00e0 la r\u00e9ception ; diffusion des consignes aupr\u00e8s des \u00e9quipes tant sur les tarifs que sur les services de l\u2019h\u00f4tel<\/li><\/ul>\n\n\n\n<p><strong>Comp\u00e9tences \/ Exigences \/ Qualit\u00e9s<\/strong><\/p>\n\n\n\n<ul><li>BTS H\u00f4tellerie Restauration (<em>et\/ou toute personne motiv\u00e9e par ce secteur d\u2019activit\u00e9 quelle que soit sa formation initiale, apr\u00e8s validation de ses aptitudes<\/em>)<\/li><li>Bonnes connaissances du Pack Office, Iplan<\/li><li>Ma\u00eetrise de la langue fran\u00e7aise et anglais professionnel<\/li><li>Une exp\u00e9rience dans l&rsquo;h\u00f4tellerie haut de gamme est un plus<\/li><li>Etre Naturellement souriant\/e, bienveillant\/e, curieux\/se et attentionn\u00e9\/e<\/li><li>Etre \u00e0 l&rsquo;aise devant les clients.<\/li><\/ul>\n\n\n\n<p><strong>Profil du candidat<\/strong><\/p>\n\n\n\n<p>\u00bb Niveau Acad\u00e9mique Minimum: Bac+2 (BTS \/ HND,&#8230;)<br><strong>Documents de candidature<\/strong><\/p>\n\n\n\n<p>\u00bb Lettre de motivation<br>\u00bb CV sign\u00e9 et dat\u00e9<br>\u00bb une copie du dipl\u00f4me requis<br><strong>Instructions de candidature<\/strong><\/p>\n\n\n\n<p>Les candidats int\u00e9ress\u00e9s doivent envoyer leur dossier de candidature scann\u00e9 par e-mail\u00a0fidaco.douala@excoafrique.com\u00a0au plus tard le 30 Aout 2021.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fidaco recrute pour les services d&rsquo;un client un CHEF DE RECEPTION H\/F. Les candidats int\u00e9ress\u00e9s doivent envoyer leur dossier de candidature scann\u00e9 par e-mail fidaco.douala@excoafrique.com au plus tard le 30 Aout 2021<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","categories":[1802],"tags":[3336,4,3073],"villes":[135],"contrats":[148],"diplomes":[248],"louma_meta":{"emploi_title":"CHEF DE RECEPTION H\/F","emplois_employeur":17274,"emplois_date_publication":"2021-07-30","emplois_heure_publication":"01:23","emplois_date_cloture":"2021-08-30","emplois_heure_cloture":"17:00","emplois_experience_min":"","emplois_experience_max":"","emploi_email":" fidaco.douala@excoafrique.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/18958"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=18958"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/18958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/17275"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=18958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=18958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=18958"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=18958"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=18958"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=18958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}