{"id":13539,"date":"2021-04-21T20:30:43","date_gmt":"2021-04-21T18:30:43","guid":{"rendered":"https:\/\/louma-jobs.com\/cameroun\/?post_type=emplois&#038;p=13539"},"modified":"2021-04-21T20:30:49","modified_gmt":"2021-04-21T18:30:49","slug":"offre-demploi-marketing-and-customer-services-officer-m-f","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/offre-demploi-marketing-and-customer-services-officer-m-f\/","title":{"rendered":"Offre d&#8217;emploi: Marketing and Customer Services Officer M\/F"},"content":{"rendered":"\n<p>POSITION DESCRIPTION: OUTPUT<br>MAIN OUTPUTS AND RESPONSIBILITIES FOR THIS POSITION<br>Essentials Duties and Responsibilities<br>\uf0fc Promoting the company&rsquo;s existing brands and introducing new products to the market;<br>\uf0fc Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring<br>that the sales team meets their quotas and goals;<br>\uf0fc Researching and developing marketing opportunities and plans, understanding consumer<br>requirements, identifying market trends, and suggesting system improvements to achieve<br>the company&rsquo;s marketing goals;<br>\uf0fc Gathering, investigating, and summarizing market data and trends to draft reports.<br>\uf0fc Implementing new sales plans and advertising;<br>\uf0fc Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet<br>sales and marketing human resource objectives;<br>\uf0fc Maintaining relationships with important clients by making regular visits, understanding their<br>needs, and anticipating new marketing opportunities;<br>\uf0fc Staying current in the industry by attending educational opportunities, conferences, and<br>workshops, reading publications, and maintaining personal and professional networks.<\/p>\n\n\n\n<p>MAIN ACTIVITIES<br>Marketing \/ communication management<br>\uf0fc Creation, animation of contain for all internal and external commercial communication<br>channels;<br>\uf0fc Design of communications \/ marketing \/ sales action plans in connection with strategic<br>projects;<br>\uf0fc Taking and developing briefs within commercial project;<br>\uf0fc Design of multi-channel media aimed at informing or relaying promotional information<br>Digital communication management;<br>\uf0fc Manage contains and Analyse of the traffic flow on the different digital platforms;<br>\uf0fc Deploy e-advertising campaigns and Write editorial content for emailing newsletters<br>Business management;<br>\uf0fc Develop and entertain our customer\u2019s network and our commercial portfolio.<\/p>\n\n\n\n<p>JOB EVALUATION CRITERIA: INTPUT<br>KNOWLEDGE AND SKILLS<br>FORMAL<br>EDUCATION<br>\uf0b7 Must have a Bachelor degree in Sales and Marketing as minimum;<br>\uf0b7 A post graduate degree or diploma advantageous;<br>\uf0b7 Business report writing; Mastery of sales and negotiation techniques and Commercial and transversal;<br>facilitation skills;<br>\uf0b7 Must have a good knowledge of Microsoft Suite Office software;<br>\uf0b7 IT skills in Digital Marketing;<br>\uf0b7 Knowledge of market research, competitive intelligence,<br>communication;<br>\uf0b7 Mastery of B2B, B2C, B2G prospecting techniques.<\/p>\n\n\n\n<p>EXPERIENCE<\/p>\n\n\n\n<p>Must have a minimum of 3 years of professional experience;<br>\uf0b7 Previous experience in a similar position will be an advantage;<br>\uf0b7 SME Sales or Corporate Sales Experience.<\/p>\n\n\n\n<p><br>COMPETENCES<br>COGNITIVE<br>COMPETENCIES<br>\uf0b7 A methodical approach to work.<br>\uf0b7 Be rigorous and vigilant.<br>\uf0b7 Analytical Thinking &amp; Attention to Detail (includes accuracy)<br>\uf0b7 Evaluative Judgement and Decision-Making.<\/p>\n\n\n\n<p><br>INTRAPERSONAL<br>COMPETENCES<br>\uf0b7 Ethical Behaviour \/ Honesty \/ Transparency \/ Modelling of Values;<br>\uf0b7 Excellence Orientation;<br>\uf0b7 Flexibility \/ Adapting to changing circumstances in a dynamic<br>environment;<br>\uf0b7 Personal Growth Orientation \/ Motivation to Learn \/ Learning Agility;<br>\uf0b7 Resilience \/ Perseverance \/ Stress Management;<br>\uf0b7 Results &amp; Solution Focused (Drive, Energy &amp; Follow Through);<br>\uf0b7 Self- Management (Planning, Prioritising &amp; Time Management);<br>\uf0b7 Accountability.<\/p>\n\n\n\n<p><br>INTERPERSONAL<br>COMPETENCES<br>\uf0b7 Be perfectly Bilingual i.e. be able to communicate fluently professionally<br>in English and French, both written and verbal (it\u2019s a must);<br>\uf0b7 Customer Service Orientation\/Client Focus (Internal and External);<br>\uf0b7 Influence, Persuasion and Negotiation (Including Conflict Management);<br>\uf0b7 Building Strategic Partnerships\/Networking;<br>\uf0b7 Conduct oneself professionally at all times in communication and<br>interactions with clients, colleagues and social partners;<br>\uf0b7 Knowledge Sharing (includes Information Management);<br>\uf0b7 Organisational Awareness;<br>\uf0b7 Relationship Building, Listening, Interpersonal Sensitivity;<br>\uf0b7 Teamwork and Collaboration;<br>\uf0b7 \u2022 Customer Centric.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PERFECT SERVICES SARL recrute un Marketing and Customer Services Officer M\/F pour ses services. Int\u00e9ress\u00e9s faire parvenir CV et Lettre de Motivation \u00e0 l&rsquo;adresse:   support@perfectservicessarl.com<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","categories":[251,25,24],"tags":[4,2411,2409],"villes":[135],"contrats":[234],"diplomes":[212,159],"louma_meta":{"emploi_title":"Offre d'emploi: Marketing and Customer Services Officer M\/F","emplois_employeur":13523,"emplois_date_publication":"2021-04-21","emplois_heure_publication":"19:30","emplois_date_cloture":"2021-04-30","emplois_heure_cloture":"17:00","emplois_experience_min":"","emplois_experience_max":"3","emploi_email":" support@perfectservicessarl.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/13539"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=13539"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/13539\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/13526"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=13539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=13539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=13539"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=13539"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=13539"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=13539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}