{"id":12587,"date":"2021-03-30T02:01:08","date_gmt":"2021-03-30T00:01:08","guid":{"rendered":"https:\/\/louma-jobs.com\/cm\/?post_type=emplois&#038;p=12587"},"modified":"2021-03-30T02:01:12","modified_gmt":"2021-03-30T00:01:12","slug":"01-support-client-usager-pesage-douala","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/01-support-client-usager-pesage-douala\/","title":{"rendered":"01 SUPPORT CLIENT\/USAGER PESAGE \u2013 Douala"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">01 SUPPORT CLIENT\/USAGER PESAGE \u2013 Douala<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\">Douala Port Weighing Services (DPWS) S.A.S<\/h4>\n\n\n\n<p>&nbsp;Douala, Littoral, Cameroon&nbsp;\u00b7&nbsp;<\/p>\n\n\n\n<p>&nbsp;30 Mar. 2021&nbsp;\u00b7&nbsp;<\/p>\n\n\n\n<p>&nbsp;Permanent \/ CDI&nbsp;\u00b7&nbsp;<\/p>\n\n\n\n<p>&nbsp;Commerce &#8211; Vente &#8211; Distribution&nbsp;\u00b7&nbsp;<\/p>\n\n\n\n<p>\u00a0Account Manager<strong>Description<\/strong><\/p>\n\n\n\n<p>APPEL A CANDIDATURE \u2013 DPWS S.A.S RECRUTE UN(E) SUPPORT CLIENT\/USAGER PESAGE<br>Vous projetez d\u2019atteindre le sommet en tant que dirigeant ou leader au sein d\u2019une \u00e9quipe diligente et proactive ?<br>A votre actif vous comptez des r\u00e9alisations probantes dans le domaine du Customer service et pouvez le prouver?<br>Cette offre d\u2019emploi est pour vous!<br>Nous recherchons un(e) (01)Support client\/usager pesagequi assiste l\u2019usager et lui offre un conseil adapt\u00e9 \u00e0son contexte.<br>Type de contrat:Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e avec p\u00e9riode d\u2019essai.<br>Localisation:Douala \u2013 CAMEROUN\u00a0<\/p>\n\n\n\n<p><strong>Missions \/ Responsabilit\u00e9s \/ Activit\u00e9s<\/strong><\/p>\n\n\n\n<ul><li>Gestion du portefeuille client<\/li><li>Traitement des donn\u00e9es sur Excel<\/li><li>Suivi des encaissements aux gu\u00e9rites<\/li><li>G\u00e9rer les interactions des usagers via les plateformes d\u00e9di\u00e9es<\/li><li>Assurer le suivi technique des op\u00e9rations des usagers sur le terrain<\/li><li>D\u00e9terminer les solutions techniques adapt\u00e9es aux besoins (et contraintes) du client<\/li><li>Proc\u00e9der aux mises \u00e0 jour dans les applications de gestion interne des donn\u00e9es d\u2019exploitation, collect\u00e9es aupr\u00e8s des intervenants dans la chaine logistique des activit\u00e9s portuaires.<\/li><\/ul>\n\n\n\n<p><strong>Comp\u00e9tences \/ Exigences \/ Qualit\u00e9s<\/strong><\/p>\n\n\n\n<p>Comp\u00e9tences\u00a0requises :<\/p>\n\n\n\n<p>\u00catre bilingue (Fran\u00e7ais\/Anglais)&nbsp;+&nbsp;bonne Aisance t\u00e9l\u00e9phonique&nbsp;+&nbsp;Sens de l\u2019accueil\/du service Autonome&nbsp;+&nbsp;Flexible&nbsp;+&nbsp;Rigoureux(se) et pointilleux(se)&nbsp;+&nbsp;Esprit d\u2019analyse&nbsp;+&nbsp;Bon relationnel \/ Sens de la diplomatie \/ Amabilit\u00e9&nbsp;+&nbsp;Sens de l\u2019\u00e9coute, de la diplomatie&nbsp;+&nbsp;Grande patience et une politesse \u00e0 toute \u00e9preuve&nbsp;+&nbsp;Ma\u00eetrise des techniques de la relation client&nbsp;+&nbsp;Ma\u00eetrise des outils de bureautique&nbsp;+&nbsp;Compr\u00e9hension des enjeux strat\u00e9giques de l\u2019entreprise et de son positionnement&nbsp;+&nbsp;Sens de la n\u00e9gociation, techniques commerciales.Profil&nbsp;des candidats :<\/p>\n\n\n\n<ul><li>Titulaire au minimum d\u2019un Baccalaur\u00e9at, ou tout autre dipl\u00f4me \u00e9quivalent.<\/li><li>Jouir d\u2019une exp\u00e9rience professionnelle de 03 ans \u00e0 un poste similaire.<\/li><\/ul>\n\n\n\n<p>Atouts&nbsp;:<\/p>\n\n\n\n<ul><li>Disposer de formations en Communication, Marketing, Commerce, Ventes et Statistique<\/li><\/ul>\n\n\n\n<p><strong>Profil du candidat<\/strong>\u00bb<\/p>\n\n\n\n<p> Niveau d&rsquo;exp\u00e9rience: Exp\u00e9riment\u00e9<br>\u00bb Ann\u00e9es d&rsquo;exp\u00e9rience: Entre 3 ans et 5 ans<br>\u00bb Niveau Acad\u00e9mique Minimum: Baccalaur\u00e9at<br><strong>Documents de candidature<\/strong>\u00bb <\/p>\n\n\n\n<p>Curriculum Vitae<br>\u00bb Lettre de Motivation<br><strong>Instructions de candidature<\/strong><\/p>\n\n\n\n<p>Les candidats(es) int\u00e9ress\u00e9s(es) et r\u00e9pondant au profil, sont invit\u00e9s(es) \u00e0 envoyer via l\u2019adresse\u00a0<a rel=\"noreferrer noopener\" target=\"_blank\" class=\"rank-math-link\">recruitment@bfclimited.com, <\/a>pr\u00e9cisant en objet\u00a0\u00ab Candidature Support client\/usager pesage \u00bb.<\/p>\n\n\n\n<p>Pour tout autre renseignement vous pouvez consulter notre page\u00a0<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/company\/douala-port-weighing-services-dpws\/\">LinkedIn<\/a>\u00a0et\u00a0<a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/www.facebook.com\/DPWS20\">Facebook<\/a>.<\/p>\n\n\n\n<p><strong>Date limite de d\u00e9p\u00f4t des candidatures:\u00a0mardi 30 mars 2021 \u00e0 17h.<\/strong><\/p>\n\n\n\n<p><em>Seules les candidatures retenues seront contact\u00e9es.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>APPEL A CANDIDATURE \u2013 DPWS S.A.S RECRUTE UN(E) SUPPORT CLIENT\/USAGER PESAGE<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[113],"tags":[],"villes":[136],"contrats":[234],"diplomes":[212,159],"louma_meta":{"emploi_title":"01 SUPPORT CLIENT\/USAGER PESAGE 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