{"id":11147,"date":"2021-02-21T06:33:38","date_gmt":"2021-02-21T05:33:38","guid":{"rendered":"https:\/\/louma-jobs.com\/cm\/?post_type=emplois&#038;p=11147"},"modified":"2021-02-21T06:33:40","modified_gmt":"2021-02-21T05:33:40","slug":"une-responsable-des-reabonnements","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/une-responsable-des-reabonnements\/","title":{"rendered":"UNE RESPONSABLE DES REABONNEMENTS"},"content":{"rendered":"\n<p><strong>OFFRE D&rsquo;EMPLOI:&nbsp;Responsable des r\u00e9abonnements<\/strong><\/p>\n\n\n\n<p><strong><em>La soci\u00e9t\u00e9 SYGALIN SAS, Grossiste de CANAL + international recrute pour les besoins de ses services, \u00ab&nbsp;UNE RESPONSABLE DES REABONNEMENTS&nbsp;\u00bb.<\/em><\/strong><\/p>\n\n\n\n<p><strong><em>Type de contrat<\/em><\/strong><em>&nbsp;: Essai&nbsp;puis,&nbsp; CDI&nbsp;;<\/em><\/p>\n\n\n\n<p><strong><em>Lieu de travail&nbsp;: YAOUNDE&nbsp;<\/em><\/strong><em>;<\/em><\/p>\n\n\n\n<p><strong><em>Entr\u00e9e en fonction<\/em><\/strong><em>&nbsp;: Imm\u00e9diate ;<\/em><\/p>\n\n\n\n<p><strong><em>Environnement du poste<\/em><\/strong><em>&nbsp;: Rattach\u00e9e au d\u00e9partement commercial et plac\u00e9e sous l\u2019autorit\u00e9 de la Directrice des R\u00e9abonnement, la Responsable des R\u00e9abonnements travaille avec les \u00e9quipes de Vendeurs.<\/em><\/p>\n\n\n\n<p><strong>Principales t\u00e2ches<\/strong>&nbsp;:<\/p>\n\n\n\n<ul><li><em>Appliquer, avec la Direction du r\u00e9abonnement, la politique ainsi que des strat\u00e9gies de fid\u00e9lisation des abonn\u00e9s et en assurer l\u2019application&nbsp;;<\/em><\/li><li><em>Analyser au quotidien l\u2019\u00e9volution du parc des abonn\u00e9s et initier toutes mesures n\u00e9cessaires \u00e0 sa progression&nbsp;;<\/em><\/li><li><em>Organiser, animer et coordonner les op\u00e9rations de relance des abonn\u00e9s arrivant \u00e0 \u00e9ch\u00e9ance&nbsp;;<\/em><\/li><li><em>Organiser, animer et coordonner les op\u00e9rations de relance des abonn\u00e9s 1<sup>\u00e8re<\/sup>&nbsp;\u00e9ch\u00e9ance&nbsp;;<\/em><\/li><li><em>Elaborer et mettre en \u0153uvre les proc\u00e9dures de gestion des r\u00e9clamations des abonn\u00e9s&nbsp;;<\/em><\/li><li><em>R\u00e9pertorier les probl\u00e8mes des clients et proposer des solutions pour leur r\u00e9solution efficiente&nbsp;;<\/em><\/li><li><em>Appliquer les op\u00e9rations de suivi des clients et traiter les r\u00e9clamations d\u00e9licates&nbsp;;<\/em><\/li><li><em>Garantir la mise \u00e0 jour des outils de communication&nbsp;;<\/em><\/li><li><em>Assurer la formation des \u00e9quipes (DN et DA) sur les strat\u00e9gies de fid\u00e9lisation des abonn\u00e9s&nbsp;;<\/em><\/li><li><em>Veiller \u00e0 l\u2019application des strat\u00e9gies d\u2019Upgrade des abonn\u00e9s&nbsp;;<\/em><\/li><li><em>Garantir en toute hypoth\u00e8se l\u2019exemplarit\u00e9 du r\u00e9seau.<\/em><\/li><\/ul>\n\n\n\n<p><strong>FORMATION, EXPERIENCE PROFESSIONNELLE ET COMPETENCES REQUISES<\/strong><\/p>\n\n\n\n<ul><li><em>Etudes sup\u00e9rieures dans le domaine du Marketing, commerce, vente ou disciplines voisines, Bac + 4 minimum.<\/em><\/li><li><em>Trois ans minimum d\u2019exp\u00e9rience \u00e0 un poste de commercial.<\/em><\/li><li><em>Exp\u00e9rience en marketing relationnel ou marketing client (3 ans minimum) sur des probl\u00e9matiques de fid\u00e9lisation de la client\u00e8le. L\u2019exp\u00e9rience dans l\u2019activit\u00e9 CANAL +, les t\u00e9l\u00e9coms ou les nouvelles technologies seront de grands atouts.<\/em><\/li><li><em>Bonne connaissance et utilisation de l\u2019outil informatique&nbsp;;<\/em><\/li><\/ul>\n\n\n\n<p><strong>COMPORTEMENTS ATTENDUS<\/strong><\/p>\n\n\n\n<ul><li><em>Excellentes capacit\u00e9s communicationnelles et relationnelles&nbsp;;<\/em><\/li><li><em>Capacit\u00e9s manag\u00e9riales et de leadership&nbsp;;<\/em><\/li><li><em>Esprit d\u2019analyse.<\/em><\/li><li><em>Sens de satisfaction des abonn\u00e9s et des attentes op\u00e9rationnelles&nbsp;;<\/em><\/li><\/ul>\n\n\n\n<p><strong>COMPOSITION DU DOSSIER<\/strong><\/p>\n\n\n\n<ul><li><em>Un CV&nbsp;;<\/em><\/li><li><em>Une lettre de motivation&nbsp;;<\/em><\/li><li><em>Photocopie des dipl\u00f4mes.<\/em><\/li><\/ul>\n\n\n\n<p><strong>DEPOT<\/strong><\/p>\n\n\n\n<p><em>En ligne, \u00e0 l\u2019adresse\u00a0:\u00a0\u00a0\u00a0<\/em><strong><a class=\"rank-math-link\" href=\"mailto:rh@sygalin.com\">rh@sygalin.com<\/a><\/strong><\/p>\n\n\n\n<p><em>A notre si\u00e8ge social, sis au carrefour 140 Ngaound\u00e9r\u00e9, tous les jours, de 08 heures \u00e0 18 heures.<\/em><\/p>\n\n\n\n<p><strong><em>D\u00e9lai&nbsp;: 25 f\u00e9vrier 2021.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La soci\u00e9t\u00e9 SYGALIN SAS, Grossiste de CANAL + international recrute pour les besoins de ses services, \u00ab UNE RESPONSABLE DES REABONNEMENTS \u00bb.<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[251],"tags":[2079],"villes":[136],"contrats":[234],"diplomes":[212,159],"louma_meta":{"emploi_title":"UNE RESPONSABLE DES REABONNEMENTS ","emplois_employeur":11131,"emplois_date_publication":"2021-02-21","emplois_heure_publication":"","emplois_date_cloture":"2021-02-25","emplois_heure_cloture":"","emplois_experience_min":"1","emplois_experience_max":"2","emploi_email":"En ligne, \u00e0 l\u2019adresse :   rh@sygalin.com"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/11147"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=11147"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/11147\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/11133"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=11147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=11147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=11147"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=11147"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=11147"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=11147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}