{"id":10112,"date":"2021-01-27T13:56:51","date_gmt":"2021-01-27T12:56:51","guid":{"rendered":"https:\/\/louma-jobs.com\/cm\/?post_type=emplois&#038;p=10112"},"modified":"2021-01-27T13:56:56","modified_gmt":"2021-01-27T12:56:56","slug":"it-service-manager-h-f","status":"publish","type":"emplois","link":"https:\/\/louma-jobs.com\/cameroun\/recrutements-emplois-stages\/2021\/it-service-manager-h-f\/","title":{"rendered":"IT Service Manager H\/F"},"content":{"rendered":"\n<p>IT Service Manager H\/F<\/p>\n\n\n\n<p>Lieu<\/p>\n\n\n\n<p>Yaounde,&nbsp;CentrePubli\u00e9<\/p>\n\n\n\n<p>7 joursCat\u00e9gorie du poste<\/p>\n\n\n\n<p>Informatique \/ T\u00e9l\u00e9communicationsType de poste<\/p>\n\n\n\n<p>CDI &#8211; temps pleinExp\u00e9rience<\/p>\n\n\n\n<p>Non pr\u00e9cis\u00e9<a href=\"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3V7CD79DNRLCSJHRD1?IPath=TNJob&amp;Job_DID=J3V7CD79DNRLCSJHRD1&amp;SiteID=ns_us_g&amp;VID=VXA3ECDF3094B611EA90B001D84278736F2330FZ&amp;sc_cmp1=JS_JobDetails_ApplyNow&amp;TN_DID=TNKD38560K16M285NSH4&amp;language=fr\">Postuler<\/a><\/p>\n\n\n\n<p id=\"shareThisJDP\">Partager cette offre avec<a href=\"https:\/\/www.jobs.net\/jobs\/apave\/fr\/job\/Cameroon\/IT-Service-Manager-H-F\/J3V7CD79DNRLCSJHRD1\/#\"><\/a><a href=\"https:\/\/www.jobs.net\/jobs\/apave\/fr\/job\/Cameroon\/IT-Service-Manager-H-F\/J3V7CD79DNRLCSJHRD1\/#\"><\/a><a target=\"_blank\" href=\"https:\/\/www.jobs.net\/jobs\/apave\/fr\/job\/Cameroon\/IT-Service-Manager-H-F\/J3V7CD79DNRLCSJHRD1\/#\" rel=\"noreferrer noopener\"><\/a><a target=\"_blank\" href=\"https:\/\/www.jobs.net\/jobs\/apave\/fr\/job\/Cameroon\/IT-Service-Manager-H-F\/J3V7CD79DNRLCSJHRD1\/#\" rel=\"noreferrer noopener\"><\/a><a target=\"_blank\" href=\"https:\/\/www.jobs.net\/jobs\/apave\/fr\/job\/Cameroon\/IT-Service-Manager-H-F\/J3V7CD79DNRLCSJHRD1\/#\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<p>Description du posteR\u00e9f\u00e9rence :OP\u00c9\/0121\/002514<\/p>\n\n\n\n<p>Type de contrat :&nbsp;CDI<\/p>\n\n\n\n<p>M\u00e9tier\/Sp\u00e9cialit\u00e9 :&nbsp;Informatique \/ T\u00e9l\u00e9com \/ Internet<\/p>\n\n\n\n<p>Localisation g\u00e9ographique :<br>Pays : Cameroun<br>Ville : Yaound\u00e9, R\u00e9gion du Centre, CM<\/p>\n\n\n\n<p><strong>Notre soci\u00e9t\u00e9 :&nbsp;<\/strong><\/p>\n\n\n\n<p>Leader en recrutement sur le continent africain, Apave International vous propose chaque semaine de nombreuses opportunit\u00e9s de carri\u00e8re au sein d&rsquo;entreprises priv\u00e9es ou publiques et d&rsquo;Institutions Internationales.<\/p>\n\n\n\n<p><strong>Mission :&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>Piloter les projets des clients dont il a la responsabilit\u00e9<\/li><li>S&rsquo;assurer de la coordination des diff\u00e9rentes \u00e9quipes afin d&rsquo;assurer un service de qualit\u00e9<\/li><li>Participer et s&rsquo;engager dans l&rsquo;\u00e9laboration du contrat de services<\/li><li>Veiller \u00e0 la prise en compte des \u00e9v\u00e8nements pouvant impacter le contrat de service<\/li><li>G\u00e9rer les incidents<\/li><li>Proposer et mettre en place des \u00e9volutions et suivre celles-ci<\/li><li>Analyser et \u00e9valuer les r\u00e9sultats des indicateurs et proposer des plans d&rsquo;actions<\/li><li>G\u00e9rer le reporting et d\u00e9terminer les indicateurs pour la r\u00e9ussite des objectifs<\/li><li>Suivre les changements sur le niveau de service et en d\u00e9terminer l&rsquo;impact<\/li><li>Assurer le respect et la diffusion des proc\u00e9dures-Identifier les nouveaux besoins client<\/li><\/ul>\n\n\n\n<p><strong>Profil :&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>Bac + 3 en Informatique<\/li><li>03 ans d\u2019exp\u00e9rience, Certification ITIL est un atout<\/li><li>Bonne connaissance de l\u2019\u00e9cosyst\u00e8me IT<\/li><li>Techniques Gestion de Projets IT<\/li><li>Sens communicationnel<\/li><li>Orientation clients<\/li><li>Force de proposition et sens de la valeur ajout\u00e9e<\/li><li>Bonne capacit\u00e9 d\u2019adaptation<\/li><\/ul>\n\n\n\n<p>Niveau d&rsquo;\u00e9tudes : LICENCE \/ BAC+3<\/p>\n\n\n\n<p>Sp\u00e9cialisation :&nbsp;Informatique \/ High Tech \/ Telecoms<\/p>\n\n\n\n<p>Niveau d&rsquo;exp\u00e9rience :&nbsp;Exp\u00e9riment\u00e9 (de 3 \u00e0 5 ans)<\/p>\n\n\n\n<p>Langues :&nbsp;<br>Fran\u00e7ais&nbsp;:&nbsp;Ma\u00eetrise courante<br>Anglais&nbsp;:&nbsp;Bonne pratique<\/p>\n\n\n\n<p>Crit\u00e8res du poste<\/p>\n\n\n\n<ul><li>Bac + 3 en Informatique<\/li><li>03 ans d\u2019exp\u00e9rience, Certification ITIL est un atout<\/li><li>Bonne connaissance de l\u2019\u00e9cosyst\u00e8me IT<\/li><li>Techniques Gestion de Projets IT<\/li><li>Sens communicationnel<\/li><li>Orientation clients<\/li><li>Force de proposition et sens de la valeur ajout\u00e9e<\/li><li>Bonne capacit\u00e9 d\u2019adaptation<\/li><\/ul>\n\n\n\n<p><a class=\"rank-math-link\" href=\"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3V7CD79DNRLCSJHRD1?IPath=TNJob&amp;Job_DID=J3V7CD79DNRLCSJHRD1&amp;SiteID=ns_us_g&amp;VID=VXA3ECDF3094B611EA90B001D84278736F2330FZ&amp;sc_cmp1=JS_JobDetails_ApplyNow&amp;TN_DID=TNKD38560K16M285NSH4&amp;language=fr\">Postuler<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Service Manager H\/F<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","categories":[22],"tags":[1811],"villes":[136],"contrats":[234],"diplomes":[212,159],"louma_meta":{"emploi_title":"IT Service Manager H\/F","emplois_employeur":2981,"emplois_date_publication":"2021-01-27","emplois_heure_publication":"","emplois_date_cloture":"2021-02-27","emplois_heure_cloture":"","emplois_experience_min":"1","emplois_experience_max":"2","emploi_email":"https:\/\/application.careerbuilder1.eu\/apave\/apply\/cb1\/J3V7CD79DNRLCSJHRD1?IPath=TNJob&Job_DID=J3V7CD79DNRLCSJHRD1&SiteID=ns_us_g&VID=VXA3ECDF3094B611EA90B001D84278736F2330FZ&sc_cmp1=JS_JobDetails_ApplyNow&TN_DID=TNKD38560K16M285NSH4&language=fr"},"_links":{"self":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/10112"}],"collection":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois"}],"about":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/types\/emplois"}],"author":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/comments?post=10112"}],"version-history":[{"count":0,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/emplois\/10112\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media\/2982"}],"wp:attachment":[{"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/media?parent=10112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/categories?post=10112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/tags?post=10112"},{"taxonomy":"villes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/villes?post=10112"},{"taxonomy":"contrats","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/contrats?post=10112"},{"taxonomy":"diplomes","embeddable":true,"href":"https:\/\/louma-jobs.com\/cameroun\/wp-json\/wp\/v2\/diplomes?post=10112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}