MTN Cameroun Manager - Sales.FibreCo

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JOB DESCRIPTION

Mission/ Core purpose of the Job

Manager Sales will pursue sales and commercial support for fixed infrastructure wholesale for CAR FibreCo. He/she will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players). The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from CAR FibreCo. The Manager Sales will drive sales in a Wholesale Fibre and Services

RESPONSIBILITIES

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

The Manager Sales Accounts will be accountable to achieve the following objectives:Drive the CAR Fibreco wholesale business to capture incremental revenue both internally (from OpCo) and externally (from 3rd party customers) Liaises with the Managing Director to obtain the CAR FibreCo resources needed for the Business to operate effectively and meet performance targetsManages the implementation of annual business plan to ensure that business objectives of delivering stakeholder value are achieved. Draws insights from business intelligence tools to position products and services for maximum competitive advantageDevelops an Executive Relationship Management programme for customers, assisting with thought leadership and consultative -based selling at board level in customer accountsDefine the wholesale strategic guidelines to sell fixed infrastructure for global 3rd party customers, such as digital players and global carriers, and manage the customer relationship throughout the lifecycleEnsure on-time implementation and delivery of sold services by doing regular follow-ups with implementation teams and/or managed servicesEnsure full customer satisfaction over the wholesale sales/delivery processTailor and customise commercial solutions dependent on regulatory approval across multiple jurisdictions.Work hand-in-hand with Technical teams to manage suppliers, products , solutions and commercial management of assetsProvide input to monitoring capacity pricing changes in the markets, market price trends analysis based on customer feedback, and market dynamics, so that to improve own practices as well as request pricing update from the pricing teamsWork on business cases for both internal and external sales forecasts to assist in forecasting demand for CAR FibreCo servicesEnsure that international assets are optimised for the best possible group financial returnGrow product demand via innovative combination of GTM strategies, pricing, financing and servicesDefine the wholesale sales strategy and GTM best practices, understand and identify customer needs and trendsDefine, monitor and ensure ambitious financial targets are met for wholesale revenue market shareManage performance of the sales team and provide it as input to consolidated reportsPossess the authority, presence and integrity to command respect from colleagues and from external contactsPlan and organise work around customer demandFoster cross-functional collaboration between multiple Bayobab business units to deliver wholesale servicesAssess current competitive and operator landscape for the wholesale fixed connectivity businessEnsure that all transactions with customers are duly recorded and tracked and ensure the customers are billed and revenues are collected on time Role DeliverablesCreate sales and market reports on the wholesale performance of CAR FibreCo for 3rd party Sales and for MTN OpCosCreate detailed analysis on the customer and competitive landscapeDefine and monitor account plan, sales pipeline and sales planRevenues and growth targets in the Business Role DependenciesProvide inputs for sales strategy and financial reportsMultinational Companies and Strategic partnerships

QUALIFICATIONS

Job Requirements (Education, Experience and Competencies)

Education:

Minimum 4 Year Academic Degree in (Business Administration, Marketing or Commerce)
English,

Experience:

5+ years sales-related experience within the telecommunication space, preferably in the enterprise / wholesale environment
Fixed connectivity business experience (desired)

Competencies:

Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
Understanding of product and solution profitability and costing in the fixed connectivity assets space
Excellent professional expertise and market knowledge, including good understanding of the competitive environment
Strong public relations and interpersonal skills to be able to function across multiple business lines in a multicultural environment
Good understanding of wholesale market products
Multi-tasking capability to drive sales
Strong networking skills to build CAR FibreCo professional relationships
Effective oral and written communication skills
Strong analytical, organisational and planning skills to execute commercial reports and inputs for budgeting
Relationship based-sales skills and strong customer focused approach
Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment
Strong computer literacy

Other: