Daily Cash Collectors / Collecteurs

OB OFFER FOR THE POSITION OF:Daily Cash Collectors – Credit Africa Invest S.A,

Credit Africa Invest S.A, abbreviated « CREA INVEST », is a category 2 microfinance that went fully operational in 2018 under the new COBAC regulation. CREA INVEST has its headquarters in Douala at Bonapriso and its commercial branches in Yaoundé, Buea and Douala.

Our institution is constantly investing in research and innovation in order to offer adapted and quality services that meet the expectations of our customers. Our success is a combination of accuracy, knowledge and experience to satisfy and create value for our customers.

With the aim of strengthening its workforce, CREA INVEST is recruiting daily cash collectors for its branches (located in Douala, Yaoundé and Buea).

Assignments:

Placed under the responsibility of the Branch Operations Supervisor, daily cash collectors’ mission is to collect funds from customers and sell our products and services:

• Create and develop a portfolio of micro savers;
• Collect funds on a daily basis from small savers;
• Reach out to customers to facilitate loan repayments and savings deposits;
• Remit payments collected from customers into the accounts of these last;
• Initiate microloans files;
• Monitor the reimbursement of microloans through daily collect.

Expected qualities and performance criteria:          

• Good knowledge of products and services sold in MFIs (MicroFinance Institutions)
• Good knowledge of mobile/daily collect activity in microfinance
• Mastery of telecommunications tools (telephone, application, etc.)
• Mastery of office applications (Excel, Word, Powerpoint, etc.)
• Good rapid calculation skills
• Have a solvent joint and personal guarantee
• Be perfectly bilingual (French and English)
• Be customer satisfaction oriented
• Good ability to respect procedures for processing cash transactions

Profile required:

• Have at least a secondary education level
• Live in one of the following towns : Douala, Yaoundé and Buea
• Previous experience in daily collect or customer service will be an advantage
• Be a Cameroonian (Male/Female)
• Be available immediately

Method of submitting your application:

Applications (CVs only) are expected at the address recrutement@creditafricainvest.com, with the following statement in subject «COLLECTEURS_TOWN_2024».

Example:

• COLLECTEURS_YAOUNDE_2024
• COLLECTEURS_DOUALA_2024
• COLLECTEURS_BUEA_2024

Deadline: Tuesday, July 23^th, 2024.

N.B: Only the preselected candidates will be contacted.