ECOBANK CAMEROUN S.A. is recruiting a Head Ecobank Business Services ready to work across the national territory. The position is based in Douala.              

Job level: 7                                                       

Job grade: 4C    

NATURE OF CONTRACT:    Permanent Contract     


Implementing best practice policies and procedures for EBS activities Providing Health and Safety guidance to ensure that all Ecobank buildings in the affiliates are structurally sound and safe for operations. Managing building projects in the affiliates and providing expertise for their delivery within scope, budget and on time. Participate fully all Group Contracts that Group EBS engage in now and in the future. High level of professionalism and ethical dealings with all Vendors and service providers.  Managing Vendor Relationships, Facilities, Travel and Logistic              


Manage and co-ordinate Procurement and Vendor Management, Facilities, Property, Logistics and Transport to ensure maximum benefit to Ecobank.

Ensure Centralization of procurement in the affiliate Deliver cost effective projects so as to achieve departmental, functional, and organizational strategic objectives

Provide guide to Management/Stakeholders on the cost benefit analysis of projects. Manage and monitor project finance and cash-flow and maintain financial controls.

Liaise with finance to capitalize capital project expense in a timely manner so as to commence depreciation Proactive performance management of external consultants, develop contractors and vendor / suppliers Implement Health and Safety practices to minimize work place injuries/hazards.

Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work Recognize success and develop talent within the organization, share skills with other areas of business

Proactively manage changes in project scope, identify potential crises and devise contingency plans Manage and monitor lease renewals and rent escalations. Provide accurate data on statutory obligations. Develop and update

Property Schedule. Build and sustain strong tenants – landlords relationship vital to the success of the business Vet and process Third party payments in a timely and efficient manner to ensure customer satisfaction.

Leasing with Statutory Bodies and Government agencies to ensure compliance Manage the archiving system in the affiliate. 

Manage efficiently all Hard Facility Issues in Ecobank landed properties. Implementation of yearly Planned Maintenance works in all Ecobank buildings.

Budget and monitor expenditure to achieve financial targets. Ensure maximum security in all Ecobank buildings.  Advice on all risks associated with each of the Ecobank property and provides an action plan to remedy/minimize the risk.

Ensure that all Ecobank buildings are safe for use / occupation. Create a conducive and clean environment for staff, customers and visitors.


• Manage and monitor service providers to ensure that they deliver good service at a reasonable Cost.
• Focus on regular monitoring standards and thorough training for team members to enable them perform to meet business needs.
• Exploring, identifying and tracking areas of EBS savings.
• Successful execution of operational management of all EBS activities in the affiliate. Success to encompass meeting financial targets and “value” criteria whilst delivering a quality employee experience & customer experience for all Ecobank buildings.
• Achieving efficiency targets for building utilisation and density of occupation.
• Ensure timely reporting on all lease, valuation, and cost information on all Properties in the affiliate. • Ensure efficient utilization of company transport and logistics
• Recruitment of EBS Staff in the affiliate.
• Liaising with Group Head EBS for ensuring appropriate EBS Structure for the affiliate.
• Training, development and motivation of EBS staff. • Identify and mitigate operational risks.


Group Head EBS
Country Head, Operations & Technology


EBS staffs

• Good first degree in Property Discipline.
• Project Management knowledge.
• Excellent leadership skills • Good team player.
• High customer focus
• Strong analytical skills
• Strong communicator
• Strong negotiation Skills
• Program management skills
• Minimum 10 years post qualification experience
• Professional affiliation to any recognized professional body.
• Post Graduate Degree e.g. MBA


• Organizing and prioritizing EBS activities.
• Developing and implementing Logistics, Procurement, Facility management, and Property strategies.
• Actively search out opportunities with major potential service providers
• Promote open, constructive and collaborative relations
• Set business strategy and translate into measurable goals and motivate others to achieve them
• Managing staff, contractors and service suppliers
• Putting Customer first
• Performing through our people
• Delivering results
• Managing a changing environment
• Communicating for impact


Please submit your CV and motivation letter to  latest subject
« HEAD ECOBANK BUSINESS SERVICES »     NB: Only applications matching with the desired profile will be contacted.   Ecobank is an equal opportunity employer and will not discriminate on the basis of gender, religion, ethnicity, physical abil etc…   
July 15th, 2020 at 5pm prompt, with the ity,

The Use of this title does not indicate any limitation on your duties or job function and you may be assigned to different duties or asked to carry out additional duties from time to time.